Yourhousinggroup Reviews

AVOID AVOID AVOID

AVOID AVOID AVOIDThese people put women and children in damp squalid flats where the walk ways are filthy Hard to get hold of on the phone

Avoid Avoid Avoid

I have been offered two different houses from your housing group I was told that I would be allowed to take my pets with me Sent all my documents and id Got excited I sent everything they asked for and did everything they asked straight away Next day after being offered each house I got a call Sorry but you can t take all your pets I was distraught I cried and pleaded and tried to reassure them that my pets were really good and I could get references for them Your housing group were heartless and uncaring I spoke to the manager whom also was heartless I pleaded that I needed to move out of my current property But she didn t care Then she started lecturing me on my circumstances Asking me have I considered new schools for my child why do I want to move She was so arrogant In the end I turned both houses down I will be making an official complaint And I will never apply for one of their properties again

I had a job interview with them The

I had a job interview with them The interview process is patronising I have been actively involved in my trade for decades with all the qualifications Worked in different countries and would be an absolute asset to the company One of the interviewers who probably has never had other jobs in other companies seemed somewhat immature

Waited 12 weeks for a recall to a job

Waited 12 weeks for a recall to a job On the day they phoned to say they were cancelling as they had no one available I kicked off and said I would take action if they didn t turn up that day They came and said they would report back Yeah well still waiting

what a joke by YHG AGAIN Again they

what a joke by YHG AGAIN Again they are BENNY HILL BUILDERS Manager Spending Monies Like won the lottery Apparently works are not tendered out they just give expensive works to carry out to so called contractors there own MD HAD TO resigned because of Irregualities regarding works allocated out WITHOUT Tenders being issued Probably best mates with JOE ANDERSON Coruppt former mayor of liverpool Reported an issue in january 2023 many issues reported And got a response back in November 2024 Saying that the issue was being done OVER 22MONTHS LATERAnd Gues What Not Done Properly JUST BOTCHED IT UP AND SAID DONE

Home full of mode

I was with your housing association for 35 years Had my flat nice The last two years it was full of Mode The Housing association refused to do anything I had to leave because it made me ill they refused to rehouse me And I have been living on the street for two years I m 62 years old with bad health I would get better treatment if I was a Foreign Muslim

Shocking

Shocking I m poorly can t apply for housing I need a social house please please

ZERO STARS

ZERO STARS Absolutely shocking You couldn t make it up Do NOT use this housing association unless you want a great attack and a nervous breakdown Disgusting EDIT It wont let me reply to the response from Your Housing Group They are ridiculous Obviously I wont be calling them again Its a joke

Appalling service

We recently moved into a new property managed by your housing group who were responsible for getting the gas supply uncapped upon us moving in I am beyond disappointed with the shocking level of service from your housing group We have been left without gas for over a week and their complete lack of urgency or care has been appalling Despite repeatedly contacting them I was passed around from one department to another with no resolution I took a day off work and waited from 8am-6pm expecting an engineer to come out as promised only for no one to show up This not only wasted my time but also cost me significantly in Uber fares traveling to and from the property all for nothing Their failure to communicate properly and provide any real assistance has been beyond frustrating To make matters worse there are vulnerable people at this address and the company has shown zero concern for their well-being Leaving us without gas for this long especially in cold weather is completely unacceptable Their disregard for tenants basic needs and their inability to handle emergencies efficiently is disgraceful I strongly urge anyone considering dealing with your housing group to think twice This level of incompetence is inexcusable and I really do hope they take responsibility for their failures and improve their service Absolutely unacceptable