Based on authentic user experiences
Richard
6730 reviews
N/A
5 months ago
Avoid at all costs unless you want to be ripped off
I booked a car hire in Alicante from this company through DoYouSpain com Everything seemed okay to begin with but when I had a puncture on the final day it all started to go wrong I had platinum cover so I rang the office and they arranged to collect the car and provide a replacement This was the last day of my holiday so I basically drove straight back to the airport after collecting my bags Once I got to the car rental company I was told I had to pay 899 Euros for the puncture repair and collection which seemed ridiculous It was obviously a contrived amount as my deposit was 900 Euros If I hadn t paid then I would have been left with no way to the airport so I was left with no choice I foolishly assumed the platinum cover would be good but it turned out to be worthless a policy with an Eastern European insurance company who have a terrible rating on TrustPilot As I waited for them to take my money another customer came in to start their holiday With my eyes opened I watched how they forced him to pay a whole raft of extra charges deposits for fuel for keys all sorts of things he hadn t expected They also advised me to top up the petrol in my replacement car or they would charge an exorbitant sum to drive two minutes up the road to the nearest petrol station In fact there was some sort of scam with the petrol station now I remember as another customer returned and warned us not to use the petrol station the car hire company had suggested as it was miles away when there was one literally around the corner I imagine the petrol station I was being directed to charged three times the normal rate or something similar Anyway this has left me 750 out of pocket with no sign of any money from my supposed platinum cover that was for situations exactly like this I ve rented from other car hire companies in Spain and everything has been fine This one is some sort of scam
Jose Antonio Encinas Pajares
6730 reviews
N/A
5 months ago
It is forbidden to rent with Wheego YourRent Fraudulent practices Fraudulent company
Krakow Wheego YourRent Fraudulent contract because they intentionally hide damages already known I have all the original photos of the damages at the time of picking up the car email and WhatsApp sent at the time of pick up Even the person at the office who attended me during the car pick up told me not to send any email or WhatsApp with the damages that I detected When returning the car supposedly they do an inspection detect existing damages and claim a penalty of 3000 PLN 722 The photos they send me are with the car uncleaned full of snow and mud They have only cleaned 2 small areas of the existing damages when I sent them more damages than they claim They do not recognize their fraudulent practices or their lack of professionalism and activate the payment of the penalty I have proceeded to make claims through Booking the European Consumer Center and with the bank requesting the return of the payment I have also made an official complaint to the police Please DO NOT hire vehicle rental services with Wheego or its subsidiaries because they intentionally act by hiding damage to the vehicle in the rental contract and claiming the same damages that I detected when I picked it up when you return it and they do the exhaustive inspection
C N
6730 reviews
N/A
5 months ago
Don t rent here Wheego Yourrent
Don t rent here Wheego YourrentI rented a car white Peugeot 2008 polish license plate WA 7479 J at Alicante Airport for 6 days return date 21st of may When picking up the car they let you sign for the damages without seeing the car first and no one walks around the vehicle with you to show te damages When returning the car they claim I did damage on the right back Scratches on the back bumper the rim and the door sill I have parked the car nowhere where I or anyone else could have made this damage If anyone has rented the same vehicle and got told they made this damage as well I would like to hear Please look up the reviews before renting here
Vidas Kursevicius
6730 reviews
N/A
5 months ago
I was scammed in the middle of the day
I was scammed in the middle of the day I collected a car at night time and car was wet i took a walk around video and few pictures when i returned a car they showed me a small scratch on the back door wich was almost invisible i couldn t find it in my pre check video After 3 or 4 weeks of investigation they changed me 740 for this invisible scratch I will never use this company again and i wouldn t recommend anyone to use it
Stelth
6730 reviews
N/A
5 months ago
Great company to deal with in Malaga thanks Paula and Hector
Hired a car from Wheego yourrent in Malaga was picked up by Paula at the airport and just a short drive to the hire company Straight forward and stress free Lovely Toyota Yaris we had great on fuel and very clean On return we dropped the car off Hector took us back to the airport very kind and friendly people to deal with 100 WILL USE AGAIN