Yoursexualhealth Reviews

Takes ages

Pay a week s wages to hear nothing back for two weeks despite them apparently working over the weekend The NHS clinics are closed at the moment for COVID but it would probably still be quicker to wait for them to reopen Such a shame for a necessary service I would love to say they at least did all the tests but I am still waiting

Just took the money and heard nothing back

I ordered a home kit after two weeks still it still says processing When I tried contacting them I got no answer They just took my money and did nothing I m now trying to get a refund Don t make my mistake and fall for their nice website Stay away from them

Terrible communication

Terrible communication dont return calls completely unreliable

My son booked an appointment with this

My son booked an appointment with this so called company paid 185 up front arranged a Sunday appointment we drove him to Kettering on time no one there rang several numbers all engaged and no response Tried contacting this company next day no response main number based in Manchester so many red flags scam on every level My wife has also been ringing these numbers no response absolutely raging Stay clear of these scammers disgusting that they take advantage of people who are possibly already worried about their health situation Extremely angry Mr Smith Northampton

Following my previous review Mr Smith

Following my previous review Mr Smith neither my son wife or myself have been contacted by these scammers but they clearly have our contact numbers and email as we have requested through email for a full refund with still no response Complete radio silence as expected from scammers On further investigation the payment my son made up front of 195 went to a company called BM Services All the none actions and zero response points to scam Avoid at all costs Mr Smith Northampton

Delayed results poor customer care

Results did not take 2 days as advertised had to chase by calling several times and never got a call back despite promises to Sent a written complaint turns out my sample hadn t even been sent to the lab Can get a free test much faster on the NHS

Very wise decision having chosen this company

After having an unprotected sex once I was panicked worrying about catching any infections I searched online and found this company having quite many clinics nationwide Although the prices were quite high I was hoping that the speed of getting test results and necessary treatment would be well worth it We are still in the pandemic NHS waiting list had become much longer undoubtedly I had never tried this company before but I was willing to give it a go My first test result came back by email super quickly the next day which I was very impressed with There was no way that NHS could be as fast as that After the weekend second set of results came back on Monday by email - two of them were Detected unfortunately They didn t ring me as quickly as I had expected offering me my treatment but after Julie received my email knowing my problems she rang me at 19 35 on Thursday evening to tell me their doctor would ring me first thing the next morning Their GP did ring me early next morning telling me two kinds of antibiotics I needed Julie helped me find nearest Pharmacy who were dealing with private prescriptions having saved a lot of my time I went to the Pharmacy on Friday afternoon to buy first antibiotics capsules and bought second antibiotics gel the next day Since then I started contacting Julie direct for any queries and she was super efficient with every enquiry I had After the treatments I waited for two weeks before taking retests and they were both clear I was so pleased that I came to this company as they have more thorough tests than NHS s routine tests Julie s dedication and professionalism gave me very strong impression I will be very confident contacting Julie for any future tests and treatments Wish all other team members at this clinic have the same excellent work ethic and dedication as Julie s I would strongly recommend this clinic to anyone who is looking to get super fast tests results and treatments for their own sake

Genuinely nice people

Absolutely nothing but professional and friendly I d like to thank everyone whom I dealt with Always quick to email back and quick to the phone Such nice genuine people who even take the time to calm and reassure you if you sound anxious Would absolutely recommend this company to anyone in this particular need Thanks again to you all