Yourstride Reviews

Very poor customer service

Very poor customer service My mum s watch has to be returned as a batch of watches have a faulty SIM Your stride have not sent a replacement watch out leaving the people vulnerable they said the post office will print the label off for you but they won t and don t offer that service you can have your watch picked up by royal mail if you can download and print the label but there s a small charge which you re not told about Basically they have the faulty equipment but we are the ones running around whilst it should be them but they do nothing Lot s of vulnerable people are going to have alot of problems with this situation really not good So far mum has been without her watch for two weeks now

Very happy with the watch apart from

Very happy with the watch apart from the length of time the battery lasts before needing to be recharged

Unfortunately allergic response to

Unfortunately allergic response to plastic Back plate had to be changed as I am nearly 88 years old with arthritic fingers not an easy task Red itchy rash some blistering

I m sure the company is doing well

I m sure the company is doing well On occasions for no seeming good reason I ger a fall detected message Usually I have l just waved my arm or taken part in applauding at a concert or similar event I wonder what I can do about this

I find the watch needs recharging every

I find the watch needs recharging every day I am still getting used to it and don t feel entirely confident with it

Good but

Only negative so far is the fall setting was on low I tripped over indoors and nothing happened so I increased it to medium and now its too sensitive Other than that it s great peace of mind

It all went extremely well ordering my

It all went extremely well ordering my watch and organising details for them contacts payment I just wish that the watch displayed the time as a constant When I am gardening cooking driving it is difficult to tap on the screen

I find this very useful

I find this very useful so far no falls but it picks up on sudden jarring which I can then cancel The only complaint is that it is rather large especially as I have a very small wrist

Thank you I find the watch is very neat

Thank you I find the watch is very neat but needs recharging every day sometimes twice a day I usually only use it for getting the time Unfortunately I have accidentally triggered the panic button on a couple of occasions which gave me a bit of a shock but I was impressed with the rapid response Unfortunately I do find the strap slack as I could do with watch being tighter on wrist Thank you for the service