


YourStride - a personal alarm watch for the elderly
Based on authentic user experiences
Phoebe White
6731 reviews
N/A
10 months ago
I bought this for myself on
I bought this for myself on recommendation from a friend I wanted it primarily for when I take my dog out for a walk I tested it round my house first sadly no signal in any room or in my garden it was suggested I try it while out I went for an hour walk on local common land and out after 3 attempts and one very patchy connection when I could scarcely hear what the lady on the other end was saying I decided to return it a little bit miffed I had to pay for return postage as the item I was returning wasn t fit for purpose but never mind Your advert states it s for everyone I believe perhaps that should read almost everyone
Sandra Lyttleton
6731 reviews
N/A
10 months ago
Very poor customer service
Very poor customer service My mum s watch has to be returned as a batch of watches have a faulty SIM Your stride have not sent a replacement watch out leaving the people vulnerable they said the post office will print the label off for you but they won t and don t offer that service you can have your watch picked up by royal mail if you can download and print the label but there s a small charge which you re not told about Basically they have the faulty equipment but we are the ones running around whilst it should be them but they do nothing Lot s of vulnerable people are going to have alot of problems with this situation really not good So far mum has been without her watch for two weeks now
Derek Boden
6731 reviews
N/A
10 months ago
Very happy with the watch apart from
Very happy with the watch apart from the length of time the battery lasts before needing to be recharged
customer Vivienne moss
6731 reviews
N/A
10 months ago
Unfortunately allergic response to
Unfortunately allergic response to plastic Back plate had to be changed as I am nearly 88 years old with arthritic fingers not an easy task Red itchy rash some blistering
Joyce Worsfold
6731 reviews
N/A
10 months ago
I m sure the company is doing well
I m sure the company is doing well On occasions for no seeming good reason I ger a fall detected message Usually I have l just waved my arm or taken part in applauding at a concert or similar event I wonder what I can do about this
Mrs Holmes
6731 reviews
N/A
10 months ago
I find the watch needs recharging every
I find the watch needs recharging every day I am still getting used to it and don t feel entirely confident with it
A Smith
6731 reviews
N/A
10 months ago
Good but
Only negative so far is the fall setting was on low I tripped over indoors and nothing happened so I increased it to medium and now its too sensitive Other than that it s great peace of mind
Mary Clarke
6731 reviews
N/A
10 months ago
It all went extremely well ordering my
It all went extremely well ordering my watch and organising details for them contacts payment I just wish that the watch displayed the time as a constant When I am gardening cooking driving it is difficult to tap on the screen
Gabrielle
6731 reviews
N/A
10 months ago
I find this very useful
I find this very useful so far no falls but it picks up on sudden jarring which I can then cancel The only complaint is that it is rather large especially as I have a very small wrist
Shona
6731 reviews
N/A
10 months ago
Thank you I find the watch is very neat
Thank you I find the watch is very neat but needs recharging every day sometimes twice a day I usually only use it for getting the time Unfortunately I have accidentally triggered the panic button on a couple of occasions which gave me a bit of a shock but I was impressed with the rapid response Unfortunately I do find the strap slack as I could do with watch being tighter on wrist Thank you for the service