


Privé by Zalando - Outlet online de moda, prémium y hogar
Based on authentic user experiences
Vitalija Cariova
6730 reviews
N/A
8 months ago
I didn t receive the order
I didn t receive the order The shipping company didn t try to deliver in general Zalando didn t try to solve issue although I messaged them immediately after was marked the shipping company cannot find the address google can
Cindy Lau
6730 reviews
N/A
8 months ago
Zalando Prive is a scam
I returned the partially the order but they refused to refund the money of a dress because they said they could not find it in the system Therefore me as the customer has to pay for their mistake They said they cannot investigate further if I do not have any proof that I packed that dress in the package I have been ordering from them for many years and no problem with return at all and that s why I never thought about recording my packing I then asked them for video when they receive or process or open my box to show me that dress was not in it They couldn t provide that proof as well But they make me pay for it because I couldnt provide the proof but hey Zalando Prive guess what you couldn t provide proof as well
Oma Lloyd
6730 reviews
N/A
8 months ago
I would give no stars if I could
I d give no stars if I could My order has gone missing on three occasions and the vendor does not even bother to look into it instead offering you a 10 discount on your next purchase Second the customer service is abysmal and the personnel are completely clueless My order was defective when I received it and they refused to take it because I had already worn it By far the worst site is Zalando prive buy from ASOS instead
Armando
6730 reviews
N/A
8 months ago
Mai vista una cagata simile
Mai vista una cagata simile User experience pessima e black friday 2021 preparato con il culo ma secondo voi io posso stare ogni giorno ad aspettare un vostro drop voglio risparmiare subito cazzo e soprattutto voglio usare la fottuta barra di ricerca quando cazzo voglio
Diana Mm
6730 reviews
N/A
8 months ago
The prices are much more expensive
The prices are much more expensive lately than on other similar sites and even more expensive than the brand website itself What is wrong with the marketing team At least in Spain everything has increased in an abnormal way for example their selection of jewelry which is 20 per cent cheaper on other websites which have campaigns at the same time Crazy
Chaudhary Mohsin
6730 reviews
N/A
8 months ago
Refund scam
I send them shoes same when i recived them because they were slippy So i packed it in same box without using and give it to pickup point After 7 days today they sent me email telling that there warehouse found some cable and wifi router in box that not matched with your order I dont know how can someone change it with this thing but when i read reviews i got it they are scamming people
Basima Fawaz
6730 reviews
N/A
8 months ago
Fake and Imitation products
The first 2 orders i made everything was good until I purchased a steve madden bag and it lasted 1 month I was shocked so I investigated a little bit and I found out that it was a fake bag Then I investigated more and more because it started sounding strange and I ordered 2 ice watch and effectively they weren t the same as the product photos in the App They were fake So I found out that zalando actually sells fake brand items for an absurd price Be ware Don t buy It s not an outlet It s a scam fake items
P G
6730 reviews
N/A
8 months ago
The shipping company they use Ceritas
The shipping company they use Ceritas is impotent First and last order from Zalando Prive for that reason Item ordered was never received refund requested
Aust ja Denisovait
6730 reviews
N/A
8 months ago
Good deals slow shipping and weird fits
I ve generally had a good experience my orders always arrived as ordered and intact with the tags though the delivery options are quite slow You can find good deals here My main problem is that usually the clothing sold here is weird in some kind of way and makes you realize why it had a discount - like extra long sleeves weirdly fitting shorts transparent clothing
Uresha Devlal
6730 reviews
N/A
8 months ago
Purchased 2 items from them - Good value
Purchased 2 items from them received within a week of ordering Both came in good condition The pants did miss a button but I believe that s why its on the outlet shop They could use a better courier but choosing the pickup point is better than delivering to your door