Zalando Reviews

Pleasantly surprised

If i d looked here first I wouldn t have used them however my experience was first class Great price for a Air Jordan Hoodie for my nephew promised delivery by 31 10 I got it yesterday over the moon

Hesitant initially due to the reviews

Hesitant initially due to the reviews however I can t fault the service great price football boots no issues wse delivered promptly Customer service live chat efficient and helpful Will be coming back

Great

Was worried about ordering with all the negative reviews on here but apart from my delivery being a couple of days late which I think was down to the courier service used everything was else is great - trainers were a saving of nearly 50 Will order again

Recommended - purchased from Zalando 3 times

I have purchased from Zalando 3 times and I have never had any issues This current purchase resulted in a return and it was a quick refund back into my account Zalando have great items and great prices don t be put off by the negative reviews

First time using this company

First time using this company Youngest son needed football boots so went shopping and of course the shop didn t have his size So was told to order his size off their shop website So popped on the net and came across this website with the same boots but 27 cheaper 32 if I included the other company s delivery charge I ve never heard of this company so decided to check out the reviews on Trustpilot It was a bit worrying seeing all the negative feedback but I found a large portion of it is around their return policy We knew the boots would fit as he tried on how many pairs in the other shop so decided to take the risk Ordered Tuesday and arrived by Thursday Happy son and happy wallet

Very good

I was reluctant to order having read the reviews so I wanted to feedback my experience which was excellent Ordered email updates from evri shoes delivered a couple of days later Very good

I Love This Store

Preface GB customer experience all via their app I actually really love this app It s my new little treasure having had it installed for forever but never actually making any purchases until recently I read reviews a lot did so before placing my first order As is evident the reviews are extremely deterring so when placing my first order I was prepared FOR THE WORST However I m super curious with these negative reviews as I ve since placed approximately 5 different orders and all arrived within good time in expected condition with great comms I ve even made a return which again I was really worried about but they refunded my order promptly in its entirety In summary glad I took a chance love their offering and will continue to shop with them for the foreseeable future Thanks Zalando

Ordered some Air Force 1 s Limited

Ordered some Air Force 1 s Limited edition after I ordered I read some bad reviews and started to panic but my shoes arrived swiftly and on time Very happy as they are rare shoes as well and impossible to find elsewhere

No problems at all would definitely order again

I was worried after reading bad reviews on here But they were the only place I could find the particular colour of trainers I wanted so I ordered They came really quickly no problems whatsoever and I love my new trainers I would definitely order from zalando again