Zalando Reviews

Fake Zalando profile

Further to my previous review It seems that the profile Zalando-it is a fake one according to Zalando official response to me BUT it took the supposedly OFFICIAL ZALANDO site 3 weeks to answer to me with great difficulty for me to communicate with them I lost 28 euros which I paid for a pair of Athletic shoes and I never received confirmation of my order or the items I paid for BE CAREFULL EVERYONE

a legalised scam company

a legalised scam company They work with SDA the worst ever in Italy Zalando removed all means of customer services no email no phone number anymore only FAQ links SDA did not make attempt of delivery as always and lied as always no recipient available and left the parcel at their warehouse which is far away from my house and it shows on Zalando website my order was delivered delivered to SDA warehouse basically there is no way i can get in touch with either company for 3 months so my money is all wasted let s all not spend any of our money on companies like this inhume companies where they cut all the jobs and let AI do the job which is just terrible

A total scam

A total scam Everything started when I could not pay with PayPal Then when i transfered my money in the receipt it showed 38 they took 43 when I asked about this they said that its because of different currencies but 38 is not equal to 43 Singapore dollars Then the delivery status seemed legit because it was going forward but by the 20 day mark it showed that the package has arrived in a location in my coutrie that has no connection to 17track When contacting them about refund they dont even aknowledge it and say I have to be patient but I already contacted my countries local post company and they have no idea about the package status and it basically doesnt exist If you have a chance to read this before purchasing - do NOT purchase anything from this website

Big Shipping problem - servizio post-vendita

I bought a shoes from them taht is over than 100 and i didint receive the order more than 20 days i asked them many times and they are sending me to corriere company for call the corriere company i have to pay money always becouse it is DHL company I lost a lot of money becouse of this order and i lost a lot of time This company has to take responsible of package delivery like the other companies but they are not taking that s mean they don t follow the EU rules also As soon as possible we will see each other in european court I don t suggest to others for make a an expensive shopping and trust them also

Anyone can tell me what is the websit

Anyone can tell me what is the websit address for this one the previous one is zalando-shop com but they changed the address already but the way this is snother fake zalando

All the prices are much more than the

All the prices are much more than the other sites They have written some products have a special offer using a code like TOPBRAND15 but even considering the discount they are more expensive than what it is written on the original website or even other websites suggested by Google To name some eyves san lauren perfume a coat of fiorellarubino Estee lauder foundation

They sold my items that I never received

I bought a series of items and they got lost on their way I received the refunding but I could not buy the items anymore because they already sold my items to other people wasting about 4 hours of my time reviewing their offers I will opt for other competitors

AVOID ZALANDO IT - SCAMMERS

Zalando IT is a scam They use the Zalando name and logo but have no affiliation with the real company Items supposedly ship from China but never arrive The tracking number falsely indicates delivery Customer service is unhelpful and claims the parcel was delivered Avoid zalando it at all costs I intend to get a chargeback through my bank

What can I do

On 25 August I ordered 2 garments from Zalando Italy to be delivered to my home address in Italy Zalando said they would send them to my address and banked the money on 27 August They gave me a delivery date of 2 September I was at home all day but they never came Later Zalando messaged me to say their courier UPS could not deliver to my address so had left parcel at pick up point to be collected before 6 September or parcel would be returned I was unable to pick up Now Zalando tell me that the parcel would not be returned to them but to Massimo Dutti the manufacturer of the articles They cant deliver the items nor will they return my money I have filled in a form giving them order number and tracking number Not sure what else I can do except warn everyone else to stay clear of Zalando - and maybe UPS and Massimo Dutti too