Zalinahwhite Reviews

Never again with this company

Never again with this company First they didn t even bother to notify me that it will take more than a month to ship the package OK nevermind I thought it can happen maybe they have a lot of orders The coat then arrived fabric was nice but the cut didn t suit me at all so I applied for a return I packed it neatly in a box and I shipped it for quite a lot of money back to the UK I had to pay import fee when the package arrived and almost the same sum was then paid for the postage but these costs we still approximately half the price of the coat so I decided to return it I have mailed the company the tracking number so they can check when the package arrives To my big surprise nobody was present at the address during two delivery attempts and the package now lies in depot where they can collect it but I don t really expect that someone will collect the package I have emailed the company several times I always received an automatic reply but I believe that no one really read any on my messages I now hope that the package will be at least returned to me but I am sick of such a behavior when the company doesn t communicate and they only want to have the money but customer service is extremely poor Never again Barbora

Absolutely awful in every respect

Bought two pairs of boots from this company Both were seriously slow to ship with one being sent to the wrong address Contacted several times to return one pair of the boots - all requests completely ignored Had to open a PayPal case will update when it s resolved Don t bother with this company EDIT I did use your returns portal You have left this unprocessed for DAYS and only responded here when I opened a PayPal case Considering your conduct so far I m not surprised You shouldn t be trading

Amazing

Amazing The quality and fit is just perfect absolutely in love

I m in love

I bought a dress and white pettycoat I m in love Even tho there was a problem with the package Missing pettycoat After I sent them a message to Instagram dms about it they immediately solved the problem and they even sent me a gift to make up for the inconvenience How sweet Shipping to the Czech republic was fast And I appreciate the fast responding in their Instagram dms I m not a person who writes reviews but I was really amazed how quick and easy was their response And can we talk about THE DRESS themselves I feel like a princess They re awesome I feel so pretty in them They gave me confidence right after I put them on You have no idea how excited I m to take them outside I m planning to go to cinema next week and I already have an outfit - Veronika S

Great customer service

Ordered a hat and had a couple of queries after ordering I received prompt replies from customer services I m very happy with the service I received and hat was beautiful