


Bash: Online Shopping - Shop Clothing, Sports, Home & Electronics Online in SA
Based on authentic user experiences
Cyfra Loswijk
6736 reviews
N/A
8 months ago
Bad experience
As first timer I m really frustrated with Zando and their delivery partner The driver called me and I told him I was not home he can come tomorrow since them the nightmare started The drive lied saying the address that was given was not correct Since then we are a week later and still I haven t received my parcel Every time I call the helpdesk they are saying my parcel will be delivered the next day come the next day still nothing I asked to cancel the order even that is a problem This will be my first and last time me ordering from Zando
Natasha Govender
6736 reviews
N/A
8 months ago
Zando is the worst online store
Zando is the worst online store They are dishonest They will deliver damaged items and reject your return blaming you for the damage Dont waste your money
Oloratile Masango
6736 reviews
N/A
8 months ago
Placed an order for 2 pairs of shoes on
Placed an order for 2 pairs of shoes on Zando on the 11th of May 2022 My orders haven t been delivered yet I tried their live chat sent multiple emails but no response whatsoever To say I m disappointed would be an understatement POOR service Zando
Almari Vorster
6736 reviews
N/A
8 months ago
TERRIBLE TERRIBLE TERRIBLE service from
TERRIBLE TERRIBLE TERRIBLE service from Zando 7 calls 2 emails 5 weeks later and still no parcel no refund no answer from Zando and not even management get involve Everytime I phone I have to speak to an agent and I have to explain my whole story from the start and refuse to put me through to management and they just say they will try and find out what is going on and so it goes I will never in my life buy from Zando again ever in my life
Bianca Goebbels
6736 reviews
N/A
8 months ago
NEVER ORDER FROM ZANDO
Please don t order from Zando they basically stealing money from people I never received my order they claim the delivery guy couldn t get hold of me Then they send emails from a no reply email address cause that s ideal for them so u don t ever get to speak to a person or get your money refunded Worst service ever
Alisha Niven
6736 reviews
N/A
8 months ago
Parcels go missing - NOBODY helps you
Parcel and driver went MIA despite getting SMS s to say the order is out for delivery and my parcel was the drivers next stop Wasted hours on the phone with the courier company USELESS dawn wing Live chat with Zando a total joke got told I will get attended to when all other chats are closed Don t ever order from here - not worth the time or stress you shouldn t have to track down a parcel you paid for to be delivered Don t even get me started on how dawn wing operates like it s 2002
Douglas Ellish
6736 reviews
N/A
8 months ago
Never again
Don t order from this company - 2nd experience now where they say they have fulfilled but no one has even come to our gate and then they just cancel your order without even attempting to contact you as the PAYING customer Terrible service I will not use them again
Romy
6736 reviews
N/A
8 months ago
Watch out Zando are not the same company that they used to be Check reviews before you buy online even if you have bought from them before
Zando has 2 2 stars on google and a trust index of 2 8 on Hellopeter Don t be scammed by them Like most of the other reviewers that were scammed I previously bought from Zando without a problem but they are no longer the same company Either they have new ownership or have decided to rely on their previously good name to start scamming customers
Glendah Biel
6736 reviews
N/A
8 months ago
What a nightmare
What a nightmare Never had problems with delivery Now waiting 2 days for my delivery Zando gonna lose alot of business because of courier change and they just not coping or have a any idea what they doing
customer
6736 reviews
N/A
8 months ago
Gheats and liars
They are useless they promise to refund your items I bought two dresses and nowhere on the page does it advise the fabric I got the parcel I opened the package and the material clung to my hand like a cheap suit I did not even bother putting it on Before the cursor even left I was asking for a refund but now I get a call advising that the dress has body odor on it so they will not refund it Please stop ordering and close them down