Zando Reviews

Zando is the worst online store

Zando is the worst online store They are dishonest They will deliver damaged items and reject your return blaming you for the damage Dont waste your money

Placed an order for 2 pairs of shoes on

Placed an order for 2 pairs of shoes on Zando on the 11th of May 2022 My orders haven t been delivered yet I tried their live chat sent multiple emails but no response whatsoever To say I m disappointed would be an understatement POOR service Zando

TERRIBLE TERRIBLE TERRIBLE service from

TERRIBLE TERRIBLE TERRIBLE service from Zando 7 calls 2 emails 5 weeks later and still no parcel no refund no answer from Zando and not even management get involve Everytime I phone I have to speak to an agent and I have to explain my whole story from the start and refuse to put me through to management and they just say they will try and find out what is going on and so it goes I will never in my life buy from Zando again ever in my life

NEVER ORDER FROM ZANDO

Please don t order from Zando they basically stealing money from people I never received my order they claim the delivery guy couldn t get hold of me Then they send emails from a no reply email address cause that s ideal for them so u don t ever get to speak to a person or get your money refunded Worst service ever

Parcels go missing - NOBODY helps you

Parcel and driver went MIA despite getting SMS s to say the order is out for delivery and my parcel was the drivers next stop Wasted hours on the phone with the courier company USELESS dawn wing Live chat with Zando a total joke got told I will get attended to when all other chats are closed Don t ever order from here - not worth the time or stress you shouldn t have to track down a parcel you paid for to be delivered Don t even get me started on how dawn wing operates like it s 2002

Never again

Don t order from this company - 2nd experience now where they say they have fulfilled but no one has even come to our gate and then they just cancel your order without even attempting to contact you as the PAYING customer Terrible service I will not use them again

Watch out Zando are not the same company that they used to be Check reviews before you buy online even if you have bought from them before

Zando has 2 2 stars on google and a trust index of 2 8 on Hellopeter Don t be scammed by them Like most of the other reviewers that were scammed I previously bought from Zando without a problem but they are no longer the same company Either they have new ownership or have decided to rely on their previously good name to start scamming customers

What a nightmare

What a nightmare Never had problems with delivery Now waiting 2 days for my delivery Zando gonna lose alot of business because of courier change and they just not coping or have a any idea what they doing

Gheats and liars

They are useless they promise to refund your items I bought two dresses and nowhere on the page does it advise the fabric I got the parcel I opened the package and the material clung to my hand like a cheap suit I did not even bother putting it on Before the cursor even left I was asking for a refund but now I get a call advising that the dress has body odor on it so they will not refund it Please stop ordering and close them down