


Based on authentic user experiences
KLOUCH leila
6731 reviews
N/A
9 months ago
Everything s well explained with the
Everything s well explained with the app the detax operation were easy with the Pablo barcode reader at the airport I ve received my vat refund less than a month later
Carine
6731 reviews
N/A
9 months ago
Efficient help
I got help from zapptax through the whole process because I forgot to print and show to the custom 2 lists of things I wanted to detax Explanations were very clear
Sonia Ashta
6731 reviews
N/A
9 months ago
Absolutely Fantastic service
Using ZappTax was so easy and simple Their team of service agents are by far the most helpful They respond quickly to any query and assist you with anything you need help with I am so impressed with the whole process especially since this was my first time using them Thanks again
Seb
6731 reviews
N/A
9 months ago
Best app for tax refund
Best app to declare your purchases and receive your tax refund Team support is very reactive and helpful when having a problem even on the Sunday
gdfghdf
6731 reviews
N/A
9 months ago
Great tool to get VAT back
This is a great tool to get VAT back on French and Belgian purchase as a tourist Service is fast and convenient and one can get VAT back on Many more things than before Basically everything you buy and will take with you can have VAT refund
Aude Vantomme
6731 reviews
N/A
9 months ago
Great customer service
Great customer service very reactive and proactive in finding solutions I ve been using h ZappTax for many years and I ve never been disappointed
Ms Karin Mauron-Staffler
6731 reviews
N/A
9 months ago
Fast
Fast response from their backoffice efficient received documents in due time system simple of use It was my first experience and will use it every time now
Nancy
6731 reviews
N/A
9 months ago
I do love ZappTax
I do love ZappTax They are professional kind understanding and always find solutions to problems I have used them already 4 times and will use them again A pristine service
Jerome
6731 reviews
N/A
9 months ago
Very responsive team
Very responsive team Once you ve done it once it is easy to do it again I find the process straight forward with Eurostar as there are the PABLO self-service automated desks Less so the few times I flew where I couldn t find PABLO and the French customs were closed after 6pm or on Sundays
Matthew Paul
6731 reviews
N/A
9 months ago
Awesome app
Awesome app I m not sure why everyone doesn t use it honestly We travel to France and Spain and when you are buying stuff there having to carry your passport about and go through the long hassle at the counter every time you make a purchase to do the tax free thing is just painful With Zapptax no problemo They just give you a Factura invoice and then later on you take a picture of it and upload Then when you leave the country all the work is done You just flash this QR code onto the screen it says all done you leave Everyone else is in that dumb line trying to get their receipts together etc - painful If I had to give some constructive criticism assuming the folk read this I d say that still when you go into the shops they don t really know about it - so an ad campaign or informational or something like that would be good - like an ambassador or something just going to the shops and telling them hey this thing is real and you ll have people asking you to issue a Factura Anyways keep up the good work I m here in Spain Madrid and loving it Awesome will keep using and recommend to everyone