Zara Reviews

I made two orders both of them got

I made two orders both of them got cancel because the dress was not in stock Shame costumer services Italy Zara

ZARA IS OUT

Zara is out

Terribile assistance

I bought a black suede coat at Zara in Rome I weared only once for a few hours it faded and stained totally ruining my white Michael Kors bag I had contacted the assistance of Zara for asking a refund for the bag after I had returned the coat to the store and showed in person the bag to the responsible of the store They called Zara and told them I was trying to contact them and to answer me Zara wrote me than asking me if I had followed the instruction of the coat I just wored the coat what Am I supposted to to put on a mannequin and looked at the coat without wearing it When I answered writing to them leaving all my contacts and also my phone number they replied to contacted them at their 800 924 600 that of course I have tried even before but its a not working number Totally ridiculed wrote them again did get response The item was also classified as faulty but at the same time it was anti-thefted and put back on sale Be careful with these items my bag needs to be thrown away

Assistenza inefficiente

Assistenza wapp chat mail Inefficace Attese infinite e logoranti Grave pecca Corrieri inadempienti e falsi

Zara refusing to give me my 280 refund HELP

I returned items 13th January 2024 still no refund This refund is around 280 I ve spoken to Zara multiple times they just try to fob me off as soon as possible They tell me I need to speak to the bank which I did multiple times and they have advised it s nothing to do with them it s Zara withholding the money I get promises that it s being looked into but no one gets back to me It s truly disgusting how a company like Zara is allowed to get away with this All I want is MY money back as returned all items I m starting to become impatient

I drove 7 hours to go to west Edmonton

I drove 7 hours to go to west Edmonton mall Zara I bought a jacket I loved for 170 plus tax I drove home wore it for the first time and the zipper broke within the first hour of wearing it I contacted customer service and they wouldn t do anything about it Very unimpressed bad customer service and poor quality merchandise s Don t recommend The stuff is cute but expensive and poor quality Don t waste your time or money

I ordered a pair of jeans online 29 95

I ordered a pair of jeans online 29 95 with postage the total was 34 90 I had to send it back as it was too small It took almost a month for someone to pick it up Meanwhile I ordered a bigger size same amount paid 34 90 including postage When I received the refund it was for 25 00 I complained to Zara and they replied it was correct Final result was one pair of jeans in the correct size cost me 29 95 for the jeans and 15 00 for postage 50 This is the worst customer service I have ever experienced

They do not have customer service

They do not have customer service I do not know what happened with zara lately but i will not order again

Zara is the most comprehensive shop and

Zara is the most comprehensive shop and offers you many opportunities the value for money is really amazing i love go there xXx