Zedra Reviews

Tricked their way into a will and want 360 for removal

They took over a scam from Barclays which is to type out a will as a paid service but insert themselves as executor At the time the person writing the will was shocked but hoped that just signing a copy of the will would save executors like from having to use the executor service if they did not want to After death there is a second charge of 360 to release the top copy of the will and renounce executorship because it s a legal document Some solicitors and will-writing service may think that this is perfectly OK but it obviously isn t It may be perfectly legal but if obvously shouldn t be So this is a lucrative scam As for Zedra s other services they look quite interesting and specialised ranging from tax havens to family trusts but I wouldn t touch any firm that tricks its way into peoples wills and then charges 360 for removaledit later---------------------------------------------------I complained to Zedra that their resignation was not on the form that HMRC provides It was on a wierd document disigned I suppose to justify the cost with minutes of of one item meeting and loads of signatures I was doing a paper request for probate in order to get a reply saying that no probate is needed for spouses I think that s what firms like pension providers want I added a copy of an email reply from Zedra stating that their statement would do instead of the usual form A month later Zedra sent a resignation on the usual HMRC executor resignation form which I have kept in case useful As for the result of my paper application nobody yet knows It takes at least 16 weeks

Disgraceful and poor communication

Have been shocking and disgraceful in dealing with my wife s death in service insurance payout 1 named person on the will and policy yet they insisted on speaking to her family and mine to ask for someone to contest this No payment as yet Terrible communication Ibhave logged a serious complaint with my wife s company and have now logged a complaint with the financial ombudsman She died in 2 weeks from undiagnosed cancer Her other insurance paid within 10 days stating no investigation needed These people just want to avoid a payment on an open and shut case and pestered a bereaved family in the weeks after her death Utterly disgusting company

Great friendly team

I tell everyone about the team at Zedra They are so warm and friendly - just what is needed at a very tough time

My enquiry was dealt with promptly and

My enquiry was dealt with promptly and efficiently and was followed up to ensure that I was happy with the outcome

Strongly recommend this firm

I have been delighted throughout my experience with the company Alison in particular has worked professionally and conscientiously on my behalf despite considerable delays caused by myself and the peculiar circumstances Throughout she has been patient and courteous and ultimately delivered I strongly recommend the company and Alison 5 review

probate

Over several years I have referred several of my clients to Zedra for probate and estate administration help Through out the whole process from the initial call with the families to obtaining grant of probate from the probate team the service has always been first class and I have never had any problems I would highly recommend Zedra to any executor and family member that s requires help with probate

I ve decided to partner with ZEDRA UK

I ve decided to partner with ZEDRA UK Ltd due to their desirable qualities The whole estate administration team is helpful knowledgeable approachable friendly The bereavement team are usually the first contact who reply quickly compassionately to your enquiry The facility of a DEDICATED case officer is both effective efficient Then there s the support managers who can provide valuable industry updates guidance ZEDRA s pricing is very competitive and offers a generous partner referral fee which is paid within 60 days as standard a welcome addition for cashflow considerations

As a professional will and trust

As a professional will and trust adviser I have used Zedra 4 times for probate on four separate families Zedra offer a fixed person as point of contact Holly in our case they keep you updated on a regular basis always return calls do exactly what they say they will when they say they will do it and are cost effective for the work compared to other firms offering similar services I now only use Zedra as I can trust them to do the job right first time The families dealing with grief can then concentrate on processing the loss at this most difficult time