Zeit Reviews

Its a trap

Unbelievable- have been charged Euro s 140 40 today I have never been made aware that my initial interest and random reading can result in such a hefty fine Have initiated immediate cancellation Very naughty and unprofessional- smoothed out with nice wording but uneffective info on the F Q Very disappointed to have fallen into a trap cleverly laid out but after one phonecall to the service dept in Hamburg in German I have been refunded Swiftly Danke

Identical negative experience to previous posters

Identical experience to the posters below I ve terminated the account instantly by email and I will be claiming cancellation of my EUR 140 refund just like the very helpful previous poster There is no need and no excuse for an online paper to be so devious I ll never read Zeit Online ever again

you proper wasted my time

you proper wasted my time first you ask me with a big banner if i want to see ads and read the article i get that you need to earn money than when im half my way you stop my reading and force me to pay money to finish the article this is for me reason enough to let the world know you are not being legitimate and upfront to your readers

BEWARE OF THE STUDENT SUBSCRIPTION

BEWARE OF THE STUDENT SUBSCRIPTION Update After much back and forth with Zeit they agreed to drop the bill Like many other commentators I decided to take advantage of the student subscription offer of 3 50 a copy I m a fan of the Zeit articles and genuinely would have been happy to read their articles I like other commentators apparently did not submit my proof of being a student in time It was stated in the confirmation that I would need to submit my proof of being a student in order to process my order and since I had not received any copies of Zeit I assumed that my order had not been fully processed Apparently Zeit decided to complete the order anyway but to charge me the standard price even though I had only consented to signing up for the student offer In short without any warning I received a bill for nearly 300 Euros Since I did not have this money in my bank account Zeit fortunately could not withdraw it from my account I immediately canceled my subscription One month later I received a bill for 45 Euros I called Zeit to ask what this was for and they told me it was for the newspaper copies that I had received during the time between my signing up and my cancellation of the account Since neither I nor my housemates had received any copies I m currently in the process of fighting this bill as well I find it very disappointing that a newspaper that delivers this good content has such a horrible customer service strategy Not only has the customer service of Zeit turned me away from getting a subscription but I will continue to warn others against pursuing a Zeit subscription

Disgusting

How dare you waste my time with your popups and begging for money Legit any other site is superior to that one

People are forced into Abos without

People are forced into Abos without prior notice On my question when did I sign a contract the lady on the phone said I did not and that it is not necessary In case people do not notice that they just receive a large bill after a while and of course not right after the first payable edition The practices they use so as to gain readers are unacceptable therefore the press itself is not to rely on

Dishonest company that deserves 0 stars

This is a dishonest company that deserves 0 stars Like many others I fell into a free subscription trial trap What they don t tell you is they won t tell you when the subscription is up nor do they tell you automatic continuation will happen and if you choose Rechnung Bill when signing up the ridiculous fees add up Their fees per week vary wildly some offer a free trial others offer 1 per week for 4 weeks then 5 60 or another fee per week then somehow even though it s only 3 months I got a bill for over 250 when you continue unwittingly to subscribe you keep getting charged for it the subscription is too easy to sign up for but very hard to cancel Signing up does not require anything other than your name an email address physical address and doesn t even require you to click on a link to confirm your subscription Therefore it is super easy to sign anyone up without them knowing or permission and ultimately they may be required to pay I just successfully signed up 2 Der Zeit staff to their own free trial for 4 weeks one with their own email address and the other with a disposable email address and it didn t require confirmation This probably goes against German GDPR rules I was charged over 250 for a crappy online newsletter for less than 3 months - the most expensive newspaper ever or what When I complained they instantly reduced the fee to about 150 and offered me to pay in installments No thanks I refuse to pay a cent got another letter demanding payment PLUS extra to cover their debt collection efforts If you want to raise a dispute check their Impressum they say they are not obligated to participate in dispute resolution so they have covered all their asses they will trick you to get in then deny all responsibility afterwards Translated to English According to 36 VSBG we would like to point out that we are not obliged to participate in a dispute settlement procedure before a consumer arbitration board and do not participate in a dispute settlement procedure before a consumer arbitration board STAY AWAY FROM THIS COMPANY If you already are a victim we should band together and refuse to pay them Sign up their own staff and see how they like it when they notice the misleading ease of signing up but difficulty in cancelling

Die Zeit vergeht zu schnell

Beim n chsten Mal bitte ein bissl langsamer Ich m chte nicht in die Oberstufe Danke Sincerely a desperate student

A scam

I was only lucky that I didn t have anything on my card when they tried to withdraw 150 euros after the trial ended without any warning Obviously the first thing I did was trying to cancel but you have to make a phone call or write a goddamn email Would never have thought that such a popular newspaper would be such a scam Shame on them Never subscribe