


Based on authentic user experiences
Natalija
6731 reviews
N/A
6 months ago
Very poor
Purchased the Zenified Pen 2 Weeks ago However the tracking number they gave me is non-existent It hasn t updated for two weeks meaning it still shows as this tracking number does not exist and the Zenified team or well Sarah couldn t care less They keep saying it s being checked by the logistics team and someone will get back to me even after I asked for a refund I should ve read the reviews on trustpilot first honestly I most likely will if ever receive some plastic piece of crap worth nowhere near the 40usd I paid Very very poor Stay away from this company
Em Dee
6731 reviews
N/A
6 months ago
Flimsy plastic rubbish
Took nearly 6 weeks to arrive The order is meant to include 2 bottles of contact gel which was not in the package Flimsy plastic rubbish that did not even turn on Tried a few different new batteries still nothing Don t waste your money
Dani Cleary
6731 reviews
N/A
6 months ago
Worst product
Worst product I returned it immediately after receiving it and i even paid for the return The return shipping address was false and the shipping company could not even find their address They are not even answering my emails or anything Fake company Please Stay away
Christen Bennett
6731 reviews
N/A
6 months ago
Same issue as everyone else
Same issue as everyone else I ordered it in May May 2nd to be exact On the email receipt it stated 3-5 business days from USPS I didn t receive any tracking for weeks till I reached out They finally gave me tracking that didn t work so I emailed them again letting them know This time it worked and showed it was in another country This is one month later The item finally came last week over two months later Of course I forgot about it by than I opened it and the item was all bent and the package was ruined I opened the package and it s missing pieces I emailed for a refund and they finally responded saying I can send it back but have to pay for shipping which is b s Than it s supposed to go back to Italy somewhere Don t buy this crap from them they suck Now I m stuck with some cheapPlastic piece of crap as I know if I pay for the shipping for international it will be expensive and they probably won t refund me at all Going to call my credit card company to ask for a credit back
Corinne Kochanowicz
6731 reviews
N/A
6 months ago
Same as everyone else
Same as everyone else Got sent a shocking cheap plastic product that was actually broken It didn t turn on at all Was forced to pay return shipping and paypal refund was denied I m now attempting to claim back via my credit card This is a scam company
Joni
6731 reviews
N/A
6 months ago
Pen does not work
Pen does not work Will not give full refund without shipping back to Italy which is more expensive than the cost Total scam Note to Zenified I would like to request a partial refund instead as shipping to Italy is very expensive for this item Thank you
Ol Her
6731 reviews
N/A
6 months ago
Pen is of marginal quality and more
Pen is of marginal quality and more expensive than identical ones available from Amazon Zenified has poor customer service due to they are a drop shipper and have ZERO control over the product or supply chain They just take money
aiwah
6731 reviews
N/A
6 months ago
I would have marked a 0 if that was an
I would have marked a 0 if that was an option Their customer service is appalling It almost seems a child is responding to my emails 3 months and still haven t recieved my order I have received a couple of responses to my inquiries One woman was absolute snarky Once I started asking for a refund 3 months of waiting is absurd the responses I get are I m so so sorry Way to go with the professionalism Hey Zenified Give me my money back Completely over this with your company
Leah
6731 reviews
N/A
6 months ago
SCAM COMPANY FROM CHINA
DO NOT BUY DO NOT BUYSCAM COMPANY FROM CHINAWithin 2 hrs of placing my order I contacted them to cancel my order and was told it had already been processed and shipped When received 3 weeks later the box had been opened and contents shoved back in damaging the pen making it unusable Conductive gel was also missing When I contacted customer service about this I was told to ship it back to an address in Italy ITALY Postage would cost me more than the device itself Had to contact my credit card company to report this company This company doesn t deserve 1 star
Tracy M
6731 reviews
N/A
6 months ago
Scam
I ordered the pen and after 2 months still didn t receive it Every email they saying other excuses and contradicted themself On PayPal their email is vailatiwatches at gmail and is connected to other scams I have made a mistake and didn t check here before - Don t buy from them