Zinniahealth Reviews

I wish I could give zero stars READ

I wish I could give zero stars I was at the Indian location March of 2023 I will start with the good Rachel Abby and Crystal counselor and BHTs about only thing good and going for this place When you call number you will be routed to call center to verify insurance This is where the sales pitch goes into play and they prey on you at your lowest point They will tell you about how great the facility is and all kinds of lies Some were promised pools and a pony and all sorts of unicorn lies I was told I would have a private room and nutritionist Still more lies This location in South Bend Indiana had only been in Zinna family since Jan 2023 and was in no way ready for patients They where only in the business to fill bed and make money on people seeking help and at there low point in addition Literally applying profit over patient health I would bet some have came here and walked out to die because of the lies they use to get beds full and make a profit I myself hade no option to leave and stayed 30 days About on week in the only cook quit and fast food was delivered in I understand why he walked out mid shift Directors of facilities would not get him food to even prepare Curtis did all he could with what he had but don t blam him for getting the hell out And let us not forget the night nurse who locked herself in office for 4 hours and would not give out medication to those who needed They did let her go after 2 days of doing this And the nurse who casually walked downstairs to check on a patient having a seizure while I screamed for help And when someone finally called 911 it was a patient on a house phone Most BHT were not trained at all and were just babysitting patients Rude to each other and patients A few counselors were trained and did what they could But one Jenna who was pregnant at time I was there was never prepared and blamed pregnancy brain Played movies most day that patients would picked out or read handout word for word with nothing else She was very unprofessional and rude when asked questions But I did get to watch several movies at 730 bucks a hour When I had enough about 2 weeks in I decided to redacte and correct note the handbook given Ohh the handbook was from another location that matched nothing at this facility Plus schedule given at intake was a complete lie and false Should I talked about how Jenna waited to leave for weekend and had another person tell me I had to move to Woodstock area This is meant to be a lower level of care for insurance reasons and a reward for working the program But at time I was there the AC was not working in area and stayed around 80 plus degrees at night You get to go say in hell with 3 roommates and be happy Patients were told they had to buy their own fan and shipped in I did manage to raise enough concern and magically so portable fan AC were brought in that day A calm the masses approach Again I had no option to leave since you have little contact with your family I was stuck We had several who could walk in and out or stayed a few days and out One person call there dealer to get them at the gate All profit over health at this facility People will die as result of this corporations lies and tactics I would honestly be surprised if any of the staff that was there when I was are still there unless something drastically changed Do not send or go to this facility in South Bend Indiana I also welcome anyone from this company to reach out and discuss or try and dispute any of these claims But on a personal note I m clean now with no help from Zinnia South Bend Indiana

Do not use this company if you genuinely are seeking help look elsewhere immediately

Do not use this company if you are truly seeking help in any aspect then look somewhere els I had to repeatedly let them know what help I was seeking and they don t even read what you say it would seem because they just say some pre existing texts that they send instead and ignore everything that you are requesting or asking about literally it s very sad that the Rehabilitation services are being allowed to have such horrible companies advertising help when they cannot help and just want to make money off of our suffering

THE WORST CUSTOMER SERVICE

THE WORST CUSTOMER SERVICE I ve experienced more professionalism and honesty from a comedian Trust me don t bother with this treatment facility

Not family focused and fraudulent

My autistic son went for treatment at Dignity healing in Florida and Crystal Lake Healing Florida He was admitted under metal health for depression and anxiety Very quickly he was isolated from family and then incorrectly diagnosed and then improperly medicated Over medicated so that he is now void of emotions and feelings He was supposed to be gone 21-28 days and it has now been 49 days He is just 18 and was put in with older adults The staff has brainwashed him to believe he is an addict and they have told him he can be on a scholarship to continue his care There is no scholarship and now at the Crystal Lake healing location he has been given 80 a week for groceries He bought groceries for other residents and they gave him cash and he was able to go and get a tattoo with the cash No one answers phones at these locations and Christopher Bailey is a horrible individual When I spoke to him about my son he was not professional he was rude condescending and gave me zero options or solutions Zinnia health bills fraudulently and anyone considering sending their loved ones to any ZInnia Health location should know they are an insurance scam They only care about your money and they do not truly care about their patients Run away from them They lie from the intake call all the way to the end and I still am not at the end I don t have my son back This experience has up ended our lives I d give a zero star review if possible

My autistic son went for treatment at

My autistic son went for treatment at Dignity healing in Florida and Crystal Lake Healing Florida He was admitted under metal health for depression and anxiety Very quickly he was isolated from family and then incorrectly diagnosed and then improperly medicated Over medicated so that he is now void of emotions and feelings He was supposed to be gone 21-28 days and it has now been 49 days He is just 18 and was put in with older adults The staff has brainwashed him to believe he is an addict and they have told him he can be on a scholarship to continue his care There is no scholarship and now at the Crystal Lake healing location he has been given 80 a week for groceries He bought groceries for other residents and they gave him cash Then he was able to go and get a tattoo with the cash No one answers phones at these locations and Christopher Bailey is a horrible individual When I spoke to him about my son he was not professional he was rude condescending and gave me zero options or solutions Zinnia health bills fraudulently and anyone considering sending their loved ones to any Zinnia Health location should know they are an insurance scam They only care about your money and they do not truly care about their patients Run away from them They lie from the intake call all the way to the end and I still am not at the end I don t have my son back This experience has up ended our lives I d give a zero-star review if possible

I was a recent patient at Singer

I was a recent patient at Singer Island The entire place is dirty and roaches everywhere There are feral cats that roam around all over the place Rooms are not cleaned in between clients The techs and medical staff are rude and snap at any question Food is horrible I as well as multiple others had food poisoning more than once during my stay Mandatory groups 7 hours a day 7 days a week with no time to process or reflect Administration that has ZERO patient interaction takes it upon themselves to determine how long you need to stay based solely and very obviously on your insurance Basically if you have good insurance you are held hostage and if you don t have good insurance you are kicked out Strangely the ones actually involved in your care and know your progress have no say in your discharge plans Patients are simply a dollar sign and they do not care about the damage that causes the patient I sincerely hope administration is fired or this place is shut down before they ruin more lives DO NOT GO TO THIS TREATMENT CENTER There are so many other options that provide real help to those in need This place will only harm you

These are Indian scammers redirecting

These are Indian scammers redirecting you to health services and taking a cut of the payment Look locally don t go to these websites that claim they can help you anywhere in the US

Don t bother with them They are only about the money

I asked specifically if they have a location in Jefferson City Missouri Her response was they have location all over the country I said that wasn t what I asked So I asked again for the specific city and she asked what kind of insurance do I have So they are all about the money Don t bother with this company

Insurance technically not accepted bc in Tennessee

They say all insurance accepted LIES LIES I m not accepted n I have both Medicare n Medicaid n turn me down due 2 b in Tennessee