Zipwp Reviews

Very good customer care support and

Great customer care support and good platforn to create website for all

Why am I being compelled to signup

Why am I being compelled to signup for ZipWP before being able to import a Starter template on my website Since when was this additional roadblock required

Don t respect privacy laws

I NEVER signed up to your newsletter I UNSUBSCRIBED to your newsletters I COMPLETELY DELETED my account But you still keep sending me newsletters Clearly a contravention of the GDPR privacy laws Not a company I would trust with a barge pole

Not recommended

All good and nice until you need the support or you ran into some sort of glitch only then do you find out how low priority the customers are for them Based on a direct experience what I hear from others

I m here to warn everyone

I m here to warn everyone and especially women from this dangerous time and money wasting bunch of sexist men A year ago I ve purchased a subscription on the basis of their public promises to soon release a feature called custom site builder I understand now that soon is pretty vague but in my worst nightmare I didn t expect it to be in an alpha not usable state until now The worst part is their support They will use you as their QA employee while you are using a broken product and they will mainly run away from responsibility like from fire My male colleague in a very similar situation got better help and his subscription at least got extended I got nothing I ve been robed discriminated and humiliated by ZipWP s unprofessional stuff and shady salesmen Be warned as they don t seem to care about their paying customers but rather only about their money Women should definitely look elsewhere

poor support

Their support is a sad joke I told them that I m about to post my review on Trustpilot I d imagine this potential negative review to be a priority for them but since their last semi-automatic email one of many which sound like being written by chatGPT - saying We are committed to resolving this issue and will update you promptly - I ve never heard from them and that was 2-3 days ago As usual with zipWP the support is almost not existing and most certeinly not helpful It s very sad to see a product with such great potential ruined by poor management and poor support It seems to me that they have already lost the competitive edge they had before as more and more AI solutions emerge in this field

thanks

merci beaucoup

Hope your site isn t deleted

I managed to use the software to create a site But lo and behold the site deleted itself Now I was able to pay even more money to have it returned but then again it s deleted and seems to be gone permenantly months of work has been wasted with this - I can t trust them at all No other company deletes basic hosted sites so quickly I am beyond upset when I am an actual paying user Update I thought it was important to update this in response to the generic reply received so customers are not mislead Yes the ability to restore sites can be seen hidden under a nested element in the detailed pricing information but is not clear on your general pricing page That being the case I accept this as just unfortunate and took responsibility myself paying for the upgrade You did not reach out to me this is an outright lie and I have checked my records I reached out to you multiple times by email and using your forms in app To your credit I eventually received a reply just before the window to restore which I managed to get done by paying the additional costs In the end though after a short break once again my site was gone and not able to be restored You are missing a greater point here it is unacceptable today to have a system where I can only create a few sites and they are deleted automatically in a week This costs almost nothing for you to host and I can only think is a strategy to get more money from your users It is more expensive than an actual web hosting plan myself Unless this entire process changes I can not see this being run ethically and many users will lose work they have started on sites which are unpublished