Water and Fire Damage Restoration Experts You Can Trust
Based on authentic user experiences
Barbara Woolley-Gardner
6734 reviews
N/A
6 months ago
Find a better company
If possible I would give negative reviews I do not even know where to begin I will say they do an amazing sales pitch to gain you money But that s where their customer service stops I had a water line break in my condo So we meet they seemed good I decided to go with them I got a rough estimate on the schedule to start and complete They gave me a start date Meet with the so called Project manager and sub contractors I don t have enough time to describe every problem I have with them be because nothing went correct Everyone of the blame someone else Even called the owner which was no help They never showed up and scheduled day to work I would ask for a weekly schedule I would get it then I would show up the end of the day and nothing was done that day This went on for three -four months Instead of the project manager showing up and showing the sub contactor what was needed to be done I was expected to show up and show them what was needed The worst part is they try to screw you over the cost and price of material Your paying skilled contractor prices for labor type of quality They workmanship is beyond horrible I payed extra to have tile put it Every single piece of tile is unlevel and spaced incorrectly The cant seem to measure to save there life At the edge near the baseboard or tile it is half inch to close to one inch filled with grout The sub floor they replaced is also uneven and can feel and see were they replaced the carpet The cabinet the replaced are uneven the doors don t line up they were all lose The water line was with hot on the wrong side of the facet The bathroom facet had silicone all or the place when they were done I can go and on They can and probably deny everything But if you reading this run and find a better company Ashley Chaidez
Linda Buckwald
6734 reviews
N/A
6 months ago
Be careful
Be careful The more money you pay them upfront the longer your project will be delayed My home looks worse than it did before the disaster The materials they used was low quality I paid yhem more than 30 000 for a horrible job It was a huge mistake to pay them upfront
Robert Peters
6734 reviews
N/A
6 months ago
Would Highly Recommend Zona Restoration
Zona Restoration helped me through a water damage claim at my house in Tempe They came out right away and walked me through the whole process They started by extracting water and setting up equipment to dry out everything that got wet Their crew was knowledgeable and professional and even helped answer the questions I had on mold removal and mold testing I would highly recommend them to anyone who needs any flood clean up or water removal services Hopefully nothing like this happens again but if it does I know I ll be calling Zona Restoration
Mary Daniels
6734 reviews
N/A
6 months ago
Amazing and Professional
Zona Restoration is in a league of their own To this day they are the only contractor company that sent a Thank you Card to my house after the job They were professional they were prompt and they also referred me over to an amazing painter For my job I do Residential Mortgage and I have referred them to my customers and the feedback is always positive
Jerry Mullins
6734 reviews
N/A
6 months ago
Zona was a great help with my water damage issue
Coming home to a flooded house from a broken pipe is not very fun I called Zona from a Google search and I am glad I did They helped greatly to get my house dry and repaired to as it was before All their employees were friendly and professional and my insurance had no issues with their service or pricing If you have water damage in Phoenix I would call the pros at Zona Restoration immediately
Jeff Smith
6734 reviews
N/A
6 months ago
LOVE Zonarestoration
Quick response great friendly staff Would definitely recommend
Donald Sanders
6734 reviews
N/A
6 months ago
Knowledgeable and Professional
Zona Restoration is one of the most professional companies I ve come in contact with They are extreamly knowledgable with flood and mold restoration They find where moisture or mold is in your house and they remove it quickly and effectively I can t say enough Their techs are phenomenal and they communicate every step of the process I highly suggest them
Brad Green
6734 reviews
N/A
6 months ago
A company I would highly recommend using for any type of water damage and mold removal
Zona Restoration is a construction company that specializes in water damage mold removal and asbestos in Phoenix and the surrounding cities Their attention to detail and quality of service are second to none Water damage can be a very stressful situation and it s important you work with a contractor that specializes in this type of work and is licensed and certified The longer you wait to have your property dried out after it sustains water damage the worse it gets It s important to call Zona as soon as you notice the damage so they can get out right away to start drying out the damage to help prevent black toxic mold from growing I would highly recommend Zona Restoration for any water removal flood clean up or mold removal needs
Brian Andrew
6734 reviews
N/A
6 months ago
Best Company In Town
It s not every day that you come home from work to find standing water from a flood in your living room I found Zona Restoration from doing a google search for water damage Tempe and they were one of the first companies to show up I m sure glad they did because their work was fantastic They had fans and dehumidifiers to dry out all of the wet areas The employees were very kind and always kept a clean work environment My wife is a HUGE clean freak so we were both very impressed with how well they kept my home I sure hope i don t have any water damage or mold in the future but Zona will definitely be who i use if anything like this every happens again Thanks for cleaning up the water damage Zona
Aaron Smith
6734 reviews
N/A
6 months ago
I d Recommend them to ANYONE
I had a flood that started from my water heater in my garage It damaged my baseboards and drywall and within an hour Zona Restoration had their crew on site to help dry out everything that got wet They were always on time and thoroughly explained the entire process After everything was dried out they quickly put everything back together and I cant even tell the water damage happened in the first place Thanks again ZONA You guys are the best