Official ZWILLING J.A. HENCKELS Store | Shop Cutlery, Cookware, Flatware and Kitchen Tools
Based on authentic user experiences
Jan Skora
6730 reviews
N/A
10 months ago
good company
bought a great plastic free kettle arrived in 2 days no issues
Charlie
6730 reviews
N/A
10 months ago
Great customer service great product
Tracey was very helpful air fryer is brilliant Would 100 recommend
S SERGEEV
6730 reviews
N/A
10 months ago
It is very convenient to buy zwilling It is very convenient to buy zwilling knives here
It is very convenient to buy zwilling knives here
Angela
6730 reviews
N/A
10 months ago
Absolutely brilliant
Not just an excellent product but a sterling service from their CS dept In particular Lisa Crawford
Robert
6730 reviews
N/A
10 months ago
Excellent customer service
Minor issue with an order was resolved in less than 24 hours by email Excellent customer service Products are high-quality and courier delivery is reliable and fast I recommend this company
Gerry Cove
6730 reviews
N/A
10 months ago
I have used a set of ZWILLING Henkel
I have used a set of ZWILLING Henkel saucepans for many years and was delighted to find their outlet online with some truly great bargains
Dennis
6730 reviews
N/A
10 months ago
Good gesture from Zwilling UK
A shout out to Tracey for her customer service and understanding of my situation I bought the Miyabi Birchwood 8 gyutoh in Canada last Dec The emblem on the handle fell out recently After reaching out to Zwilling Canada they said since I reside in the UK it should be Zwilling UK handling my claim UK then pushed back to Canada Tracey from the UK team took on my case and made the goodwill to replace the knife I just received a brand new knife today so a massive thank you to her
Peter Brearton
6730 reviews
N/A
10 months ago
Best customer service
Dropped a nice bread knife and it broke I was very surprised Customer Service replaced the knife after seeing a picture what can you say brilliant customer service Such service not often happens so I take my hat of to Katrina and her help and the way she dealt with the complaint and my questions
Antony Wood
6730 reviews
N/A
10 months ago
I bought a block set and know after 6
I bought a block set and now after 6 years I am now devoid of 2 as they broke I am a professional chef and not happy I ve read the reviews and the customer service is so bad I cannot be bothered to get into that at all Shame on your products they are crap I am buying Japanese now
Steven B
6730 reviews
N/A
10 months ago
Delivery time not as promised
Website said 2-3 days delivery It s now over a week and I still haven t got it If there are delays fine but be honest so that customers can decide if they want to go ahead with the purchase or not