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Published Oct 02, 2026
Unclear coverage and a billing dispute
My consultation was fine, but the billing afterward was a mess. I verified my coverage with my insurer, yet the clinic treated me as self-pay and billed me anyway. Canceling was difficult, and two representatives gave me different answers. The clinician was helpful, but getting the charge removed took weeks and several calls.
Critical Review
billing dispute
coverage issues
customer service inconsistency
difficult cancellation
helpful clinician