


Cross Stitch Patterns, Cross Stitch Kits, and Quilting Fabric from 123Stitch
Based on authentic user experiences
Arturo Araya
6731 reviews
N/A
1 year ago
deep breath I just got off the phone
deep breath I just got off the phone with them to inquire a second time about an order I placed in mid-December Their website indicated the order was to arrive on Christmas Day I figured that was perhaps optimistic but I was ok considering the season Fast-forward 3 weeks and I called to find out what happened with the order since I d received nothing They were apologetic and indicated that the distributor was out of stock and that I should receive the order in about two weeks Ok not ideal but fine Fast-forward to today I call back a little more frustrated because I realized that it has been 45 DAYS since I placed the order The lady who answered the phone indicated as I d heard before that they were out of stock and that they had no idea when it would be in stock So I think but don t say Wait what You run a store and you have no clue when your inventory will come in I pressed this point and they said this time offering a this is how it is and I don t care what you tell me tone of voice that they had 135 orders apparently of this same item and all of them had to be filled so she had no idea when mine would be shipped Now I m thinking Wait WHAT You have no queueing system No way to tell the nth person in your queue when approximately they might get their product that according to their website was effectively promised to arrive on a certain day And how exactly is this my problem So I frustrated now push back this is bordering on unacceptable I need some kind of estimate No estimate it could be two months And would I like to cancel Yes please cancel my order In fact cancel your whole store How do you run a business like this So do yourselves a favor avoid this store for online orders And if you decide to order you might as well mark your calendars for delivery in Nevuary of 2018 because for all these people know that s when their orders are going to ship I ordered from dmc dot com instead Hopefully their estimated delivery date actually means something
Marylee Easter
6731 reviews
N/A
1 year ago
Twice I have ordered from 123stitch and
Twice I have ordered from 123stitch and nothing was shipped The order date keeps changing FOR WEEKS Their website did not indicate ANYTHING in my orders was out of stock I cancelled both orders Never again Save yourself the hassle and order elsewhere
Sue McRae
6731 reviews
N/A
1 year ago
Canadians Don t Order From Here
123stitch processed my order in one day which is excellent but they use a third party mail service which is horrible My package went from Utah to Los Angeles in 2 days and has now been sitting in LA for 3 weeks At this rate I don t think I ll see it for at least another month which is pathetic service from the USA to Canada Update My package sat in LA for 5 1 2 weeks and took exactly 7 weeks to get to me from the day it was shipped from Utah Will not be ordering from this company again
Debbie Routt
6731 reviews
N/A
1 year ago
The people running this shop are unsatisfactory they dont play well with others
They feel they are superior in what they do dont forget to ask any questions from A to Z ABOUT THE PRODUCTS YOU ARE BUYING BECAUSE THEY WONT VOLUNTEER THIS INFORMATION Or 2 months of work will be ruined and they will only replace the fabric Bunch of hornets their
Jan Bramlet
6731 reviews
N/A
1 year ago
Sent used thread some missing on 7 different spools
Every Kreinik spool 7 spools was used and looked to have missing thread I am not sure how much of each was missing or if any of the other specialty thread had some amount removed too difficult to determine
Margo Godfrey
6731 reviews
N/A
1 year ago
My Go to Place for Great Selections
I ve been shopping with them quite a while More so now due to stitching more And not a lot to offer in Greensboro NC They have a tremendous amount of products They are very fair priced No problems with exchange I did a couple of weeks ago
Robet Daino
6731 reviews
N/A
1 year ago
Prompt Service
Ordered Friday nite on Memorial Day weekend - received in mail on Tuesday You DEFINITELY have a return customer coming up soon
cathy
6731 reviews
N/A
1 year ago
Great Company
I have to say they are the best place to buy cross stitch supplies I can order and have it within three days Excellent company to deal with They have a wonderful inventory to choose from Thank you
Sharon Miller
6731 reviews
N/A
1 year ago
They are the best place to buy cross
They are the best place to buy cross stitch Whenever I write them an email they answer right away I have been ordering from them for a long time as i need things I am at the moment waiting for them to ship me an order i made They are very helpful and once they sent the wrong thread and sent right thread and did not have me send back what i had that was wrong I will continue to order from them as I always likes crafts I do more needlepoint then cross stitch and not only is the dmc thread lower in price but also the shipping charges are always reasonable and the items are always packed very well Thank you for being such a good place to shop I live in California and could buy at different stores but i prefer this place and will always order from them
Liga Farafonova
6731 reviews
N/A
1 year ago
My favorite online shop
My favorite online shop I have been a client for many years Good selection of goods reasonable prices constantly different discounts Fast and cheap international delivery