12thtribe Reviews

It s the Customer Service for Me

Megan and all the staff I have encountered have always been so helpful and quick to reply to any of my customer service needs I have had This is the main reason why I keep shopping at 12th Tribe Thank you all so much for your kindness and helpfulness

Love 12th tribe

Love love love 12th tribe I was waiting for a shipping confirmation for a dress I purchased for my bachelorette party in June I decided to reach out as I bought the item over a week ago and it still did not ship 12th tribe answered quickly and efficiently They explained an issue they were having with some inventory and could not promise me the dress I wanted by the time I needed it The person I was emailing sent me another option saying that since they couldn t promise the dress I purchased they would swap for one they had in stock I even got the swap for the same price I paid for the other dress I was shocked how easy the transaction and conversation was This company has WONDERFUL customer service I would recommend them to every bride to be

Amazing customer support

I received a damaged item although they helped resolve my issue very quickly with amazing customer support I received immediate response and they were able to order me a replacement item Loved the necklace either way and I can t wait to get the new one

nice quality and beautiful and looks just like the picture

The bag I purchased is very nice quality and beautiful and looks just like the picture I am very happy with my purchase Customer service was extremely helpful in the whole process I highly recommend buying for 12th Tribe

Great customer service

Great customer service The staff was super helpful and attentive They helped pull super cute styles that suited my taste and event Everything fit well and true to size Quality was good for the price Highly recommend 12th tribe for a festival or special event

Fast email responses

12th Tribe Customer Service got back to me within 10 minutes of me sending an email I needed help with a refund and they were so kind in their response letting me know what my options were I opted for a refund to my card and again another fast response letting me know when I will see the refund Great experience with very kind messages

Lovely customer service

Lovely customer service Appreciate all your help

I am in love with this brand

I am in love with this brand The quality is so good and their customer service is exceptional I wanted to exchange a dress for a smaller size but it was past the 15-day time frame and they were so lovely and understanding They immediately sent me an online gift card to purchase the correct size and made the return process so easy and stress free Seriously love them so much