


Based on authentic user experiences
Kat Pulido
6731 reviews
N/A
1 year ago
Every single piece of beautiful
Every single piece of beautiful clothing I buy from 12th Tribe is amazing I get compliments every time I wear any piece Their size fits true I recently placed my 3rd order with them and I realized I picked the wrong size so I emailed them a couple hours later and they swiftly replied back and changed my size for the item I requested and sent me a new receipt Very helpful and great customer service
Kk
6731 reviews
N/A
1 year ago
This company was so sweet to work with
This company was so sweet to work with They answered all my questions were polite never got annoyed and helped me with my return process I appreciate all the help so much Will definitely recommend and work with this company again
Lauren Christine Perez
6731 reviews
N/A
1 year ago
It s the Customer Service for Me
Megan and all the staff I have encountered have always been so helpful and quick to reply to any of my customer service needs I have had This is the main reason why I keep shopping at 12th Tribe Thank you all so much for your kindness and helpfulness
Megan Thorman
6731 reviews
N/A
1 year ago
Love 12th tribe
Love love love 12th tribe I was waiting for a shipping confirmation for a dress I purchased for my bachelorette party in June I decided to reach out as I bought the item over a week ago and it still did not ship 12th tribe answered quickly and efficiently They explained an issue they were having with some inventory and could not promise me the dress I wanted by the time I needed it The person I was emailing sent me another option saying that since they couldn t promise the dress I purchased they would swap for one they had in stock I even got the swap for the same price I paid for the other dress I was shocked how easy the transaction and conversation was This company has WONDERFUL customer service I would recommend them to every bride to be
jade valuja
6731 reviews
N/A
1 year ago
Amazing customer support
I received a damaged item although they helped resolve my issue very quickly with amazing customer support I received immediate response and they were able to order me a replacement item Loved the necklace either way and I can t wait to get the new one
Furrocious Furr
6731 reviews
N/A
1 year ago
nice quality and beautiful and looks just like the picture
The bag I purchased is very nice quality and beautiful and looks just like the picture I am very happy with my purchase Customer service was extremely helpful in the whole process I highly recommend buying for 12th Tribe
Emily
6731 reviews
N/A
1 year ago
Great customer service
Great customer service The staff was super helpful and attentive They helped pull super cute styles that suited my taste and event Everything fit well and true to size Quality was good for the price Highly recommend 12th tribe for a festival or special event
Bianca Velez
6731 reviews
N/A
1 year ago
Fast email responses
12th Tribe Customer Service got back to me within 10 minutes of me sending an email I needed help with a refund and they were so kind in their response letting me know what my options were I opted for a refund to my card and again another fast response letting me know when I will see the refund Great experience with very kind messages
Elle Stanton
6731 reviews
N/A
1 year ago
Lovely customer service
Lovely customer service Appreciate all your help
Cindy
6731 reviews
N/A
1 year ago
I am in love with this brand
I am in love with this brand The quality is so good and their customer service is exceptional I wanted to exchange a dress for a smaller size but it was past the 15-day time frame and they were so lovely and understanding They immediately sent me an online gift card to purchase the correct size and made the return process so easy and stress free Seriously love them so much