24cash Reviews

3.46
127 reviews
Average Rating
Based on 127 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 127 reviews

Customer reviews for 24cash are overwhelmingly positive, highlighting fast approval, easy application processes, and helpful customer service. Many customers appreciate the quick funding and reliable support during financial needs. Some recurring issues include higher fees, delays in funding, and communication inconsistencies. A small number of negative reviews cite disputes over fees and declines in service quality.

What customers love
  • Fast approval
  • Easy application
  • Quick funding
Common concerns
  • High fees
  • Funding delays
  • Strict renewal process

Last updated 2 weeks ago

C

Your fee s are way to expensive

Loan don t make sense you apply for loan at this place you apply for 870 you get 600 telling you some garbage but yet still you have to pay back the 900
S

I was a little shocked on the 1st two payments due for a 500 reloan

Your fee s are way to expensive I try not to use your services unless I m really in a pinch and I would never recommend you
G

I ve used 24 cash for the past few

I was shocked when I saw the 1st two payments due for a 500 reloan Interest rate seems higher than the last loan I applied for I pretty much need to keep this reload in my account just to make those 1st two payments Honestly I m not a happy customer right now
T

Asked to cancel my loan as I did not

I ve used 24 cash for the past few years but can say without hesitation the customer service and reliability has depreciated I applied for my previous loan on a Thursday morning before the Christmas weekend but that still gave Thursday and Friday for me to at least hear back from somebody given the fact they are closed on Saturday Sunday Unfortunately I never heard from anybody until the following Tuesday morning at 815am telling me I was approved in my loan will be in my account by the end of the day Its now after midnight and I have not received my funds and it s been 16 hours I can understand being busy but a company with such high surety fees and interest rates could at least inform their clients of delays or potential mishaps I received neither I was in need of the funds this evening and never received them This will be my last loan with this company
C

Disappointed

Asked to cancel my loan as I did not want it They were charging me 225 fee for a 500 loan They had also sent funds to the wrong account I requested this be voided as I did not want it and instead of listening they said they re sent it to the right account and completely ignored my requests to cancel and replied only saying don t worry we sent to again to the right account now They have now told me they will cancel if I re-send funds when recieved Have done this and emailed them advising They said they would send written confirmation it is cancelled and still haven t received any response yet they accepted the e transfer They also force you to sign a contract without any decision to make you not fully read it
L

Huge Lapse in Communication

Im a returning customer I do appreciate the loans Not a fan of the surety fee but i guess its part of the deal However the deal is if applied before 1 30pm on a weekday the funds will arrive same day I did it around 10 30am only to get a phone call around 6pm saying its approved but can only be deposited on monday I expressed my disappointment The representative just kep apologizing without offering any rectification I expressed that this isnt a problem on my end but a fault of 24cash for failing to meet their standards The reps demeanor changed and simply said we can cancel the application What kind of response is that Becuase the customer is disappointed and wants some form of recifying remuneration you immediately discard them
S

If you re looking for a quick loan this is not the place

Time consuming and I there was a huge lack of communication I was asked to sign a contract without any details of the terms or if I was approved The last contact I received was asking me to verify things I had previously verified and then there was no indication as to when the gu day would be deposited I finally received the funds after I no longer needed it and it was also very sudden again no notification that I was approved or would be receiving it
C

The cost to borrow is just way too high

If you re looking for a quick loan this is not the place I applied and submitted all my info on a Thursday morning including banking had to send my banking info again on Friday received an email on Tuesday to confirm my phone finally received funds Tuesday evening 5 days is a long time to wait when other companies can do it same day
M

Applied for renewal last Thursday

Applied for renewal last Thursday called and left voicemail to validate my number Friday before open and sent email with a paystub from my work email Friday morning as well Everything they needed was there No response all Friday Monday rolled around sent email from my work email asking why nobody has responded if inwas approved or not The supervisor said I needed to validate my employment that my email wasn t enough I sent back a screenshot where it clearly states my work email is good enough and that it has always bee good enough She said she didn t realize it was my work email She can clearly see where I work and what the email is Then all Monday I didn t get a response until I emailed again asking if they needed more info They replied since I was approved inbound have the finds by the evening I never got an email saying I was approved You guys also try and take the money a day jefore payday which results in a 5 nsf every time Indont see why you need to take it a day before You say it s to ensure the funds come out but why should we pay nsf fees when the money would be there if you took it on payday I think you should have to pay everyone back the nsf fees we are charged 3 months of nsf fees every second week It s not right and should be reported

About 24cash

United States

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