


Adler Social | Affordable social media and reputation management
Based on authentic user experiences
Oliver Pan
6730 reviews
N/A
1 year ago
BAD QUALITY COMMUNICATION AND TRUSTABILITY
BAD QUALITY COMMUNICATION AND TRUSTABILITYNew customers PLEASE READ I am a starter wedding photographer and I had an AWFUL experience with Adler Social QUALITY They advertise themselves as professionals who can post and design beautiful graphics and content However when I received the graphic designs I thought it was created by a High School student who barely knew how to use Photoshop I d instead use Canva than asking them to create anything Second the posting In the first few weeks things are going as planned but then the words and depth of the posting become less and less For example We believe the images we took will exceed your expectations Contact us today I mean really That is not the quality they promised COMMUNICATION Adler Social responds quickly until you have put your credit card to their system They even made a mistake about calling time because I live in California and they are based in FL I set up a 2 00 pm call because it s 5 00 pm in FL however they called me at 11 00 am which was their 2 00 pm Then there is rarely any communication at all afterward They will not inform you what they do under the package you choose after the first month only if you knew what you could ask them to do For example they said they could design 4 custom campaigns but they never mention about it later on When talking about billing that s where the trustability breaks up TRUSTABILITY Not trustable is the only common I wanted to give As a wedding photographer my business was strongly impacted by the Stay Home Order So I requested just to pause my service until the lockdown ends I called them and they agreed It was on March 15th However I found out that Adler Social is still charging me every month in May During this period there were no work nor communication done I immediately called them about this but it took them 5 business days to reach the manager She said she d need to contact the billing team it took another three days for them to reach the billing team and they only offered a partial refund 150 for the two months they charged me by mistake I received a service cancellation email the same day But this is not over Today 6 2 20 I just found out that they are STILL charging me 300 I have received a formal cancellation email from them clearly stating There will be no future billing to your credit card But they still charged me for nothing This is absolutely a no-no for any business to make such an improper mistake But I understand why because they are unprofessional How can an unprofessional business manage the client s business professionally I d like to use what others comment on Adler social to end this review An unethical company that preys on small businesses just to sign them up and charge monthly fees for doing nothing- Beware Potential customers please THINK 10 TIMES before committing your money on Adler Social I am paying my hard-earned money to pay for my mistakes choosing Adler Social but you don t have to If you ve made this far thank you for your time and now move on to something more important in your life A REAL customer review
Jason Foltz
6730 reviews
N/A
1 year ago
Stay Away from this company- First they
Stay Away from this company- First they double billed us for 1 000 after charging us for nothing for 4 months We were supposed to have an initial consultation to discuss the marketing plan- which never occurred yet they still went ahead and charged us 500 monthly taking it upon themselves to post useless and irrelevant content without our knowledge to try to justify billing us 500 monthly They are a complete rip off of a company and would not recommend using them There are a lot of other good companies that don t have to resort to tricky ways of doing business An unethical company that preys on small businesses just to sign them up and charge monthly fees for doing nothing- Beware there are other reviews saying the same thing about them so if others are experiencing the same thing then chances are you will too Good reviews could be from their own staff and other fake reviews they put up for them selves Also - The people working there have terrible attitudes and just seem to have their college degrees in manipulation and justification
Emily Bee
6730 reviews
N/A
1 year ago
Terrible
Terrible Charging me for doing NOTHING Charged me twice for no reason
Arthur Brooks
6730 reviews
N/A
1 year ago
Waste of Time and money
Everything they tell you is not true I wasted time and money I would not recommend this company to anybody
Kate Rose
6730 reviews
N/A
1 year ago
Wonderful company
Adler Social has been an incredible company in regards to reliability customer service and information Paula is the representative that I have worked with directly You can sense the genuine care that is present by her attention to detail patience and informative demeanor 10 10 Thanks
Oscar Chan
6730 reviews
N/A
1 year ago
Great compay
Adler Social has been amazing throughout the entire process They knew exactly what we needed and have made it effortless to see it all through I am very excited to see what the results are and to be able to offer our customers more I am not media savvy so they are a God send
Ella Stevens
6730 reviews
N/A
1 year ago
Great company
Adler social has been so great for our mechanic shop Esther our rep has been amazing She is very responsive and helpful We have seen tremendous growth in our business since signing up with Adler Social
Jessica Holt
6730 reviews
N/A
1 year ago
Fantastic company
I ve been using Adler Social for a month now for my small business I am very happy with the results so far I ve been getting more leads more calls and more appointments set I am also satisfied with the quality of the social media posts they are writing for me Having that task taken off my workload has given me more time to concentrate on growing the business