Aerogarden Reviews

Impossible to buy any other seeds than the herbs

Quite funny at first with the herbs kit grows quickly But that s all you can ever grow as it s impossible to buy any other seeds at least in the UK their website has nothing at all same on amazon I wanted to buy a grow bowl and strawberry crowns unavailable in the UK Tomatoes seeds unavailable What s the point then Also my first aerogarden broke after 3 months the screen started to be flickery and one day it shut down for ever It seems to be a common problem afer reading other review They replaced it for free though so good customer service for that But all in I don t recommend unless you love eating basil everyday

Run don t walk away from this company

I ordered from this company and was informed by several of my friends that this company is for all intensive purposes a scam I immediately went back on their web site to cancel my order and guess what They make you e mail them and tell you it may take 5 days to get back you insuring that you will be unable to cancel order in time They had put an authorization on my credit card however within minutes of me placing my order Gee go figure In response to my request for a cancellation I received an e mail saying that they were transitioning from one computer platform to another and therefore I could expect further delays in their response to my request At that point I just froze my credit card account Let them try to get a dime out of me now This company is shameless and an absolute scam whether it s intentional or not Avoid at all costs

Very poor customer service impossible to talk to someone

Very unhappy with your customer service you can no longer talk to anyone on the phone also when chatting after stating your problems they just switch you to a page for you to sign up with a ridiculous amount Out of 6 pots only 2 are going IN THE FUTURE I WILL BE GOING TO AMAZON VERY UNHAPPY I WILL TELL EVERYONE THAT HAS ONE AND MORE OF MY RECENT PROBLEM

Dissatisfied Customer

My daughter in Chicago sent me via Amazon the Harvest in home garden system with pods I live in Virginia On opening the sealed system I discovered that it was missing a power cord adapter Without this it will not work I contacted AeroGarden s Customer Care but they cannot be reached by telephone only means of communication is by email or chat line I spoke via the chat line and their unhelpful response is to contact Amazon How helpful is that It means I would have to send the product back to my daughter in Chicago and then she would have to try to rectify this error I will NOT be dealing with AeroGarden again and will definitely NOT be recommending AeroGarden to anyone It s made me appreciate companies with robust Custom Service

i purchased a 45 watt flat panel

i purchased a 45 watt flat panel growlight from aerogarden in 2021 i broke the adaptor which goes from wall outlet to growlight this company will not sell me this part evidently these people do not speak english customer service gets a 0000000 in my opinion

I have AeroGarden and Click and Grow

I have AeroGarden and Click and Grow The Clock and Grow always grow beautifully but AeroGarden pods rarely sprout The best scenario is getting four out of six pods In the last ones I got only one plant come up Two appeared empty the others had sprouted and immediately died The AeroGarden is much cheaper than Click and Grow but in the end it is not worth the money

A ONCE good product

I have had 6 pod aero gardens for about 10 years I tried to grow different plants and herbs but narrowed it down to basil which was easy to grow I enjoyed having fresh basil during the winter Until 2 years ago when only half the pods I purchased sprouted and I had to request replacements which they sent I notice they have been bought out by Scott s as part of Miracle Grow I ordered 12 pods and only 7 of them sprouted The friendly pleasant customer service representatives have been replaced by Ilysa the She Wolf of the SS She asked dozens of questions that must be answered correctly in addition to providing the model number and vat number When did you plant the pod how tall is it when do you put in the food etc etc and then slipping in that my gardens MAY need replacing Which of course is the goal because SCOTT S is not going to make money on 3 seed pods especially when half of them don t sprout I replied I will NOT be replacing my gardens I will pitching them into the trash Although Ilysa basically accused me of lying as she insisted ALL the pods are subject to rigorous testing and 99 of them are perfect I expect that Scott s will be tossing Aerogarden overboard shortly

Purchased an Aerogarden Farm 24 XL Received Restocked or Returned Item that Does Not Work

Purchased an Aerogarden Farm 24 XL received an item that had been returned or restocked their term Pumps would not turn on 1st attempt to correct failed next solution is a part that is a 3 week back ordered item Item exceeded 600 00 and never worked Aerogarden s solution was to refund 10 and send free seeds