Airgoo-europe Reviews

Can t recommend

I bought an airbrush set which was not working Although I wrote several emails they didn t react My lawyer advised me to sue them I can t recommend them

AIRGOO ABSOULUTE joke and scamming of a

AIRGOO ABSOULUTE joke and scamming set up of a company was supposed to recieve package I paid for to airgoo there delivery through dpd to me package never arrived they sent me false tracking no and said my package had been sent to my address and recieved i rang dpd with tracking no from airgoo and dpd said it did not match my name or address after weeks of trying to find out where it was as dpd would not give any info I opened a PayPal case and eventually won thank god I went through PayPal he even asked me to pay his postage charge STAY WELL AWAY FOLKS READ THE OTHER REVIEWS LEFT BY OTHERS

I bought a airbrush extractor hood from

I bought a airbrush extractor hood from Amazon for 70 light never worked after 4 uses the hood went bang I complained to Amazon who told to speak to the seller who told me to speak to the manufacturer after having this loop 3 times the manufacturer eventually agreed to send me parts I m no electrician but was told it is really simple to replace the PCB Waited over a month finally got the PCB installed it and nothing works after another few weeks of back and forth they send me a PCB and Fan with no instructions on how to fit them I tried all different combinations asked for help several times and was told to just watch the video which shows a completely different PCB Again I am not an electrician I get no help from this company whatsoever Now I am being told that it is out of warranty but they caused the delays I am absolutely fuming that they steal your money send a subpar product and then just ignore people I am of mind to box it all up and return it to them but still won t get my money back if I do Avoid like the plague go with a reputable company as you will just get scammed by these people

They sent me the wrong order

They sent me the wrong order asked for it back and i did then they sent my order incomplete and I am now being ghosted by them absolutely avoid

Excellent and prompt service

Just a few minutes after submitting my order I received an update telling me that a tracking number had been assigned which is freakishly fast in my experience A few days later it arrived as ordered but the airbrush had a different designation than in the description Sent an email in the evening and had received a reply when I woke up everything was as it should be In short excellent and prompt service

Fantastic customer support

Fantastic customer support extremely fast replies I had some problems with my payments and i created a complicated mess but they were very patient and dealt with me for few days until i resolved my payment issues Very grateful for the patience and understanding Package received in about a week or less everything is fine Really good prices and products

My 2nd purchase from Airgoo-Europe

My 2nd purchase from Airgoo-Europe several months later Great experience again I will share my story because i see some bad reviews here honestly i don t think they deserve it at least from my personal good experience Not getting paid to say this i just appreciate good business in this ocean of fake websites and scammers today But Airgoo is legit So my 2nd purchase from Airgoo-Europe both shipments arrived quickly after 1 week or less This time it was during New Year holidays and it was still quick And again like last time i had payment difficulties for my own fault the card and online payment wasn t working i had to go to the bank but needed to test for covid and bring a document wait many days weekends holidays etc Airgoo was again very patient and understanding they actually had to cancel my order multiple times and wait for me for few weeks in total Then i made a different order later and i changed the list of products but they still shipped me tomorrow as soon as i payed So they didn t have the order ready they created a new one quickly They were helpful and even though we spoke English through e-mails they also added a google translation in my native language just in case I understood everything but anyway it was a good gesture from Edward from e-mails I can t say anything about their service and warranty Luckily did not need it hopefully it stays that way But i like the brands they use i had a Fengda AS196 compressor that worked for more than 3 summers with heavy use all day-everyday each summer for 3 months straight Used outside in a hot humid and dusty environment It got overheated many times from accidentally being turned on power 2 all day for continuous use Usually power 1 is enough for my needs on power 1 it turns off automatically when filled But sometimes i pressed on 2 and forgot It got soaked in rain it got half-drowned in a puddle of water it got banged and dropped etc Used by multiple people not emptying the muddy water from the tank too often After 3 years it had a first malfunction Still works today but hardly not enough pressure Maybe it can be fixed but it did it s job and i can t complain I bought more of them because of reliability Airbrush guns they sell are also pretty good for the price I used the Fengda guns also Of course they re not super-extra-professional and clinically precise for advanced users like Iwata or something but they work properly and are fairly reliable easy to use and clean and they spray when you need them I cleaned them with different types of alcohol which leave residue but they still work At least they re better than the ones from Ebay for the same price that stop working after 1 month Honestly i could give 10 stars if i could i will be buying from Airgoo-Europe again Next time i will buy an Airgoo compressor and see how long it lasts

Quickly received the items I ordered

I ordered after 15 00 pm and the product an AS-186 compressor and an airbrush part were shipped the next day with DPD I got the box the day after I ve been using my airbrush for about a week and the compressor is quiet and perfect for my needs I didn t have any contact with the company all went off without a hitch If I had to complain about something it s the DPD driver who wasn t careful with the box that had several punctures in it Luckily the product has good padding and didn t get damaged at all All in all I had a good experience and would order from them again