AI Review Summary
Based on 99 reviews
Customer reviews for Aiwit are largely positive, with many users praising product quality, ease of installation, and value for money. Several reviewers highlight reliable performance, clear video/audio, and helpful support. Some note delays in notifications or issues with cloud storage access after free periods, often tied to subscription changes. A minority of reviews report device malfunctions or poor customer experiences. Overall, satisfaction is high among long-term users who avoid subscription pitfalls.
What customers love
- Easy to install
- Great video quality
- Good value for money
- Helpful support
- Reliable performance
Common concerns
- Paid cloud storage
- Delayed notifications
- Subscription issues
Last updated 4 days ago
A
Alan
I have two Aiwit security cameras One with SD card is older and works great Very reliable The other has no card is 12 ft from my router and won t stay connected to the internet I have to reset it daily and is very unreliable Customer service is non responsive I m very frustrated with the newer unit and can t recommend this brand based on the lack of response after multiple attempts over several months
M
Mark Pierce
Disappointed
I had my door bell Camara for a few years now it was working so great that I decided to purchase another on Now all of a sudden something that is supposed to be free now have to pay a subscription free just to see your videos If something had to happen at my home I don t have anything to show the relevant authority Disappointed customer
D
Don Strawford
Got this doorbell via eBay original
Got this doorbell via eBay from company trading as Excursy2021 original said lifetime FREE cloud storage After update am being asked to pay for cloud storage total con misselling At the very least trading standards should be looking into this firm Dear customer I m sorry to bring you a bad experience We can understand your feelings and want to bring you a good experience but because of cloud storage we also need to spend money to buy from the service provider so I hope you also understand us
M
md J
Too slow
Same as what other people have said It has taken between 5 and 25 minutes to hear somebody ringing my doorbell so of course they have long gone The supplied ringer works better but even if I open the app after hearing the separate ringer it takes so long to bring up the video on the app that it is faster to walk to the door and look through the spy glass Update in case it helps others Things seem to be a bit better if you never close the app or immediately re-open it after using close all to tidy up the screen
G
Gloria Bacon
Never again
I ve had aiwit doorbell camera for almost a year At first the cloud storage subscription is suppose to be 18 99 for a year Then i realized they were charging me that amount every three months So i canceled the subscription and installed a sd card It s been working great until a couple of days ago Now it won t let me see any videos without buying a cloud subscription I refuse to buy it I was happy with it until this happened I will not purchase another Aiwit name brand camera
K
Karen Wild
Had it about a year and was free then
Had it about a year and was free then had to subscribe it only records a few seconds the longest is 10 seconds totally useless will not be re newing my subscription
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Danielle
The delay in notifications is
The delay in notifications is ridiculous I have missed deliveries because by the time the doorbell actually rings they are gone Useless for security if I was being burgled I wouldn t know until 20mins later what use is that