Alivecor Reviews

After Sales Deficient

After Sales Deficient A Kardia Mobile bought in June 2016 and therefore out of warranty now failed regularly and properly to work in August 2019 but AliveCor could not care less Warning it may be that the Kardia Mobile has a very limited life span and there will be no support from AliveCor

Deficient After Sale

Deficient After Sale unfortunately there is no way to obtain assistance on a basic problem I paid for a yearly subscription but it is not possible to log in to activate the subcription The Italian web page is unformatted and full of mistakes It is not possible to log in Their only advice after have obtained several sentive information on the client In a nutshell tap login to log in

This company doesn t honour its own

This company doesn t honour its own policies Cancelled within minutes following their advice on how to cancel the complete order prior to processing They completely ignored this and instead sent the device out double quick so as to take the money from my bank despite my immediate cancellation of this Advice is to return and then make an account to cancel the account The device is going to be returned as I m simply not taking delivery of it It s also apparent I m going to have to fight via my bank to get my money returned without having to create an account with them to do so Avoid avoid avoid

I signed up on the 12 April and within

I signed up on the 12 April and within 10 mins the app did not download correctly I wrote to Alivcor customer support straight away requesting a refund It s now the 22 April and despite several emails and attempts at calling their international number which is permanently engaged I d say my money has gone down the drain This company is not legitimate Buyer beware

5 minute ekg clinician report issue

Ran a 5 minute analysis of my ekg and sent to a clinician the clinician responded but I could not open the report After lots of back and forth with support offering useless suggestions they finally admitted that there is an issue with viewing clinician reports where the ekg is 5 minutes Not a very useful tool if I can only view 30seconds of ekg reports sent to a clinician I will be sending the product back as it s value as a tool has decreased

Not worth the time or money

I used the KardiaMobile 6L once or twice and now it doesn t work I ve tried to contact their support staff but have not heard back from them I ve replaced the battery read the articles they post but it still does not work They must have experienced a number of complaints too attempt to resolve their problems with the unit Not worth the money and problems

Quality of ecg excellent but clinician

Quality of ecg excellent but clinician review wrong I had clear ventricular ectopics about every 4th beat and was reported as normal Don t waste money on clinician review

I have a Kardia mobile

I have a Kardia mobile Every time I use it I get sinus rhythm normal So nothing wrong Not so I test with an identical one but which belongs to NHS and for which they pay a monthly amount Result Ventricular ectopic heartbeats So you only get the truth if you pay more That s deliberately misleading I would say it s a disgrace