Americangreetings Reviews

Terrible upgrade

I had used American Greetings for several years and loved it They updated recently and I have been unable to make cards since then The cards won t print and they say it s my printer settings yet my settings are exactly what they say they should be and I ve never changed my settings I used to be able to use my tablet to make cards and now I get a message that the program works best from a computer or tablet Hello I m using my tablet I m on my way out today to purchase a Hallmark program

Locked out of account

I want to cancel my membership which i had only just set up however when trying to log into my account was told my password was incorrect which it wasn t I had saved it I got the usual reset password option to get a notification link This was hours ago No reset link Tried again still no email with reset link from American greetings com I ve paid for two years membership alas it looks as though they will take my money after the 7day trial period regardless that I cannot log in anyway Steer clear of this company customer care is not on their agenda and they won t let you cancel membership Poor show very poor show

Don t sign up for this service unless

Don t sign up for this service unless you plan on keeping it and paying for it for a long time I got the trial to see if I liked it and then knowing that I would not have anyone I needed to send a card to in the next couple of months I decided to cancel the trial and pick up a membership in a couple of months That won t be happening now They make it nearly impossible to cancel a trial There s no way to cancel it online they do not answer emails and to reach them by phone is very difficult They re only available weekday business hours and you re on hold forever So if you work during those hours like myself good luck getting a hold of them

American Greetings ripped me off

American Greetings ripped me off as well as others as you can see from all the bad ratings Their trial period is not a trial even though I cancelled before the trial period was over It s a scam to get 20 bucks out of anyone who signs up for a trial because they know most people only use it for one card then cancel so they get a free e-card sent OK So instead of playing games offer a one-time use say 8 00 But the way it is now the only greeting card AG should get You re going out of business So happy for your loss

The card was sent Terrible Ordeal

The card was sent but the experience was terrible Very confusing They are only after and long termHad to sign up for membership They say you can do 6 99 month but when you do mandatory membership it s 29 99 year Who wants such a commitment Don t care for auto renewal either

Account missing can t log-in

I had a 1-year subscription and everything worked great until 6 months in right at Christmas time I could not log in starting December 17 And on December 22 I quit trying The phones did not work nor help from emailing them Lost all my contacts and cards If I cant t get a partial refund I ll file a complaint with the BBB

American Greetings ecards scam

Like many others here I feel completely ripped off by American Greetings ecards Do not fall for their 7 day trial offer it is near impossible to cancel their Auto renew payments After several attempts I finally got an acknowledgement from their customer service but no mention of refund Sorry to see a time-honored trusted company like American Greetings submit customers to such underhanded tactics

American Greetings cards have now

American Greetings cards have now become politically biased and when I attempted to voice a complaint they refused to publish it on two separate occasions When you try to contact them at the email address provided it goes to a no reply box If you can t take criticism you can t take my money Will be insisting on a refund for the balance of the term