Apothekary Reviews

Apothékary - The Farmacy of the Future

2.24
29 reviews
Poor Rating
Based on 29 user experiences

Rated 2.24 out of 5 by 29 Happy Customers

31%
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69%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 29 reviews

The majority of reviews are negative, citing issues with customer service, fulfillment, and shipping delays, with many orders not received or refunded. A smaller set of recent 5-star reviews praises product effectiveness, quality, and fast delivery for specific items. Mixed experiences are noted where product results are acknowledged alongside poor support. The company appears to have operational inconsistencies between fulfillment and product performance.

What customers love
  • Effective product results
  • Good product quality
  • Easy ordering process
Common concerns
  • Expensive pricing
  • Unreliable fulfillment
  • Defective products

Last updated 1 month ago

M

They fool you into signing up for their

They fool you into signing up for their emails and texts for a 10 off coupon or 10 off your order only to never send it to you Which leads to emailing them about it and waiting days for a response Also their products don t do much health-wise
J

Waste of money

Supports reps are literally useless The idea is simple take spices blend sell overpriced What can go wrong Well miss half of the order Cancel the order and never bounce money back Promise to refund and not provide any info to dispute it Sounds good init
T

I would give it a 0 if I could

I would give it a 0 if I could Stop your wine-ing and do not disturb are the most disgusting things I have ever tasted Tried 1 serving of each at different times and spit it out immediately Looked at the return policy and it said that all sales are final I would have never purchased this if I knew that upfront Don t buy just cut back on your wine
B

BAD Fulfillment-Shipping Process

I ve been using their product Mind Over Matter for a couple of years and I do LOVE IT The problem with their company is the customer service and shipping I m on a subscription plan and wanted to change it - what a NIGHTMARE They keep sending me the product and now I have too many The last CSR send me this email Hi Bree Thank you for sending that along I have made those updates to your subscription Your next order of Mind Over Matter is set to fulfill on 9 24 and every 2 months after Please let me know if there is anything else I can do for you Have a great day PaigeApoth kary Find Your Fix Quiz Book A ConsultAs seen in The New York Times Forbes Well GoodThis was 3 days ago Today I received an email that a refill is shipping now Its not suppose to ship for another month OMG The owner needs to get her s together I m a business owner myself and the amount of time I spend on this is insane I would just cancel the subscription but I love the product
K

They lie

Ordered an item at the beginning of December Their page said it was back in stock It was supposed to be a Christmas gift Had to follow up multiple times on Instagram because they don t respond to emails eventually they told me my item was on the wait list I asked to cancel my order If I knew item was not in stock at the time of ordering I would have not proceeded Now I don t have a Christmas present Oh and they constantly lie about sending an update via email but they never do and only respond to complains on their Instagram
T

This company should not be trusted

This company should not be trusted It is impossible to speak with anyone and they charged me 153 in two weeks for three bottles of the same thing even after I requested them to stop I have since canceled their ability to remove funds anymore BEWARE of the auto ship requirement
T

Its impossible to leave a review for

Its impossible to leave a review for this company as they are trying to protect their image DO NOT buy anything from this place 1 Products were defective and it took 3 months of lies and long responses from their customer service You will get no refund and reshipment that was promised but never received and they lie and lie cant even get tracking to where they send it I reached out to the owner who in the first email said to contact them for anything the customers need I contacted the owner but again not responses and only fake promises Such a waste of time and Stay away FDA and BBB should investigate this company
S

Trust Outside Reviews

I backed out after seeing the shipping nonsense I was going to order a sample of ten tiny packets Weight-wise it would have cost a couple bucks to mail They wanted 8 99 which was instantly suspect as were the nothing but 5-star reviews on their website Then I started reading reviews NOT on the apothekary website which saved me Anything that reads as too good to be true is too good to be true Do alternate research Thank you TrustPilot
P

Horrible customer service

Horrible customer service My order for some reason was undeliverable and was returned I have tried contacting them through text an email with no response They have no phone number to call so I guess I m just out 150 dollars
A

AVOID Never received order Horrible customer service

I have to agree with all the awful reviews Ordered 135 in products on 5 31---never arrived Multiple emails over the past 6 weeks Zero response This company is not professional and feels shady from my perspective

About Apothekary

Meet Apothékary, the creators of the plant-based farmacy. We prefer plants over pills, and we think you will too. Our goal is to keep toxins out, not bring them in, and we believe that through our plant-based medicine we have the ability to unite the mind and body. Free shipping over $45 across US a...

United States

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Frequently Asked Questions

Apothekary is a contemporary wellness brand that creates potent, adaptogenic herbal blends designed to address modern concerns like stress, sleep, energy, and immunity. The products are flavorful powders that can be easily mixed into beverages, smoothies, or foods, offering a simple and enjoyable approach to daily self-care.

Adaptogens are herbs that help the body resist various stressors. Apothekary's formulations are built on the science of adaptogens, combining these botanicals with complementary ingredients to target specific wellness goals. The brand provides transparent information about each ingredient's sourcing and traditional uses.

Apothekary's products are organized by desired outcome. The core categories include Stress Relief, Sleep & Relaxation, Energy & Focus, Immunity & Defense, and Digestive Health. The brand also offers starter kits and curated bundles for customers wanting to sample multiple products.

The herbal blends are presented as powders designed for easy integration into your daily routine. They can be mixed into water, tea, coffee, smoothies, or foods. The website provides clear instructions and recipe ideas (called 'Spellbooks') to guide customers on usage.

The Apothekary website features an intuitive interface with a 'Shop Your Concern' tool that helps guide customers directly to products matching their specific wellness goals. The site also serves as an educational resource with detailed product information, blog articles, and ingredient insights to support informed decisions.

About Apothekary

Apothekary: Modern Wellness Through Herbal Blends

Apothekary is a contemporary wellness brand that reimagines ancient herbal traditions for modern life. The company’s core philosophy centers on the belief that plant-based remedies can be a simple, effective, and enjoyable part of daily self-care. Apothekary distinguishes itself by creating potent, adaptogenic herbal blends designed to address specific modern concerns such as stress, sleep, energy, and immunity. These blends are presented not as medicinal supplements in pill form, but as flavorful powders that can be easily mixed into beverages, smoothies, or foods, making wellness rituals both accessible and pleasurable.

Product Philosophy and Formulation

The brand’s product line is built on the science of adaptogens—herbs that help the body resist physical, chemical, and biological stressors. Apothekary’s formulations combine these powerful botanicals with complementary ingredients to target distinct wellness goals. For example, a blend for stress relief might feature ashwagandha and rhodiola, while a sleep-focused product could include valerian root and passionflower. Transparency is a key tenet; the website provides detailed information about each ingredient’s sourcing and traditional uses, empowering customers to make informed choices about their health.

Core Product Categories

Visitors to the website will find a thoughtfully curated selection of products organized by desired outcome:

  • Stress Relief:Blends formulated to promote calm, reduce anxiety, and support emotional balance.
  • Sleep & Relaxation:Herbal mixes designed to ease the mind, improve sleep quality, and encourage restful nights.
  • Energy & Focus:Products aimed at enhancing mental clarity, combating fatigue, and providing sustained energy without jitters.
  • Immunity & Defense:Blends that support the body’s natural defense systems and overall resilience.
  • Digestive Health:Formulations intended to soothe the gut and promote healthy digestion.

The brand also offers starter kits and curated bundles, allowing new customers to sample multiple products and discover which blends work best for their individual needs.

User Experience and Education

The Apothekary website is designed to be both an e-commerce platform and an educational resource. It features a clean, intuitive interface that guides users through product selection. A prominent "Shop Your Concern" tool helps customers navigate directly to products that match their specific wellness goals. The site is rich with educational content, including detailed blog articles, recipe ideas (called "Spellbooks"), and clear instructions on how to incorporate the blends into daily routines. This focus on education demystifies herbal wellness and builds a trusted relationship with the consumer.

Brand Values and Community

Apothekary positions itself as more than just a supplement company; it is a lifestyle brand advocating for proactive, holistic self-care. The brand’s messaging emphasizes empowerment, encouraging individuals to take an active role in managing their well-being. With a commitment to sustainability, the company uses recyclable packaging and prioritizes ethical sourcing. Apothekary fosters a sense of community by sharing customer stories and promoting a modern, inclusive approach to health that fits seamlessly into busy, urban lifestyles.

In summary, Apothekary.co serves as the digital storefront for a brand that successfully bridges the gap between traditional herbalism and contemporary convenience. It offers a targeted, tasteful, and transparent approach to wellness, providing effective tools for those seeking natural support for the physical and mental demands of everyday life.