I liked the site at first but the
I liked the site at first but the support team is not helpful at all
Brandon
N/A
Sketchy so far
Sketchy so far I had a charge on my account and inquired about it My accounts been closed even with money in it and I can not get ahold of anyone
N/A
Just poor customer service and still
Just poor customer service and still waiting on my payout Smfh
Focus Finish
N/A
ZERO Identity Verification
UPDATE 12 12 2024 - We STILL have NOT been provided with a refund EIGHT DAYS after informing iCasino of this incident Today we are contacting VISA and Mastercard directly to inform them of the UNACCEPTABLE violations of their merchant agreements filing a complaint with the Federal Trade Commission submitting a complaint with the Consumer Financial Protection Bureau and contacting all national and local news media outlets Clearly this foreign entity believes it s outside of the reaches of our legal and regulatory system I will continue to provide updates throughout this process and expect a much more significant response after the above mentioned agencies reach out to both Sunflower Technology Inc and iCasino com ORIGINAL REVIEW Incredibly a lack of ANY identity verification process led to my 15 year old AUTISTIC minor child being allowed to purchase 1580 in gold coin packages within a mere 24 hours Police report has been filed yet they are still refusing to refund the money that was obtained by unauthorized use of a SPONSORED minor CASHAPP debit card We TRULY do not try to play the whole disability card at all but autism can sometimes affect the ability to discern the overall risk involved with activities such as gambling This has to be stopped Sunflower Technology Inc DBA iCasino com WILL-NOT continue to possess a MERCHANT account with VISA or Mastercard if we re not refunded IMMEDIATELY Next we will be contacting VISA and Mastercard to provide substantial evidence of the CLEAR violations of their perspective Merchant Account Agreements I get it People gamble My kid isn t going to We re going to start holding these foreign organizations accountable for their FRAUD
Joshua J Tolman
N/A
Scam they don t pay at all for a new
Scam they don t pay at all for a new casino you think you would want customers not chase them away enjoy the money you stole and didn t let me play at all for all the money I paid to play couldn t even do that what a waste
Daryl Wikowski
N/A
Total trash
Total trash no appreciation for a customer who re-circulated over 800 SC coins They are supposed to be a new social casino but yet I mysteriously had 3 logged conversations that I wasn t a part of They didn t even have my city on their stupid catalog So verifying would have been impossible I brought to their attention all these issues and also saying that I was going to close my account THEY ANSWERED NONTHING didn t give me any curtesy SC coins and instead of trying to maybe make a customer happy they just decided that they got away without having to pay a big redemption and closed my account
Bastet
N/A
STAY AWAY FROM THIS CASINO
Rule of thumb for new sweepstakes casinos is to try to win off of their free play before depositing your real money Many of them are not regulated and are in the business of stealing people s money and not honoring winnings They do advertise that it is free to play and must offer ways to get free SC to get around gambling regulations That said I ran into an issue with this site not rewarding daily login tier bonuses There are two ways they give free SC Every other day sometimes every two upcoming daily log in and a tier level with gift boxes that once check marked gives you free SC A few weeks ago I noticed I d meet the tier and my SC balance would not reflect the reward I decided to message customer service They gaslit me the entire time telling me that I did get the bonus and I spent the bonus spinning on a game when I didn t I let it go because the csr remained adamant to the point I began second guessing myself I let it go and would collect the daily again no problem and even the tier bonus worked the next time Today I reached a new tier with a message telling me the sc I earned and went to my sc balance and it did not load and I did not spin on a game I messaged customer service again and they maintained the same gaslighting rhetoric they used before saying I did get the bonus and spin on a game when I know for a fact I did not They are so wrong and strong they will lie to you tell you you did something you know for a fact you didn t do Based on this experience I am glad I never deposited there I could only imagine their withdrawal process would be a nightmare with the way they communicate with players Id advise everyone else to save their time and money and play on more professional sites like Chanced Draftkings or FanDuel
kady
N/A
Beware of this site
Beware of this site 2 of my cards were compromised per my bank when logged onto this website I casino won t acknowledge or do anything My money is gone from my account and have to wait for investigation Unreal
Marek Sarul
N/A
Such a rigged place
Such a rigged place all bonuses paid maximum ten times my bet Garbage
Teara
N/A
Bogus
My first payout of 50 was fast within 30min but now I won 500 and no customer service no approved acknowledgement of me even trying to redeem just pending for almost a week now so they hook ya in then get ya very disappointed
