


Based on authentic user experiences
Justin Matthews
7632 reviews
N/A
7 months ago
Buy cheap debt and then refuse to work to resolve
My Shawbrook bank loan was sold to Asset Link Capital who then chased me for the same debt as Shawbrook at the same time which is illegal I have chased this company on numerous occasions and been given the staff working from home during covid excuse Finally get one person who knows what they are doing but despite offering to make requested payments if they deduct the Shawbrook fraudulent charges which they offered me in a letter they have decided to reject my offer so Step Change and Citizens advice now dealing with my options They buy your debt cheap and push you further into debt if you get involved with them please contact Step Change Citizens advice and Banking Ombudsmen and share your experiences on social media so others know the situation Asset Link Capital No 7
Justin Matthews
7632 reviews
N/A
7 months ago
Liars cheats and crooks
Just spoke to a so called manager who was giggling during the call which I have recorded This company is a joke and anyone who has their debt sold to these scum should be very aware that you are being taken for a ride and a joke Thank god I have Banking Ombudsman involved and Twitter to drown out these clowns
Justin Matthews
7632 reviews
N/A
7 months ago
Shawbrook sell your debt to Asset Link
Shawbrook sell your debt to Asset Link Capital No 7 Cardiff After being forced to deal with these clowns I get dealt with by a so called team leader who giggled throughout my debt call totally unprofessional totally untrained and totally demeaning from an obvious degenerate Luckily I recorded it and have forwarded the recording to The Banking Ombudsman moneysavirngexpert Stepchange Facebook Twitter The Guardian and Katie Morley I will continue to share alongside the transcript until Shawbrook Bank stop selling debt to low life scum Asset Link Capital No 7 Cardiff
Justin Matthews
7632 reviews
N/A
7 months ago
Customer service Degenerates
If anyone is dealing with this despicable company who employ plebs as team leaders who giggle through debt conversations please use the record facility when calling them without it I would have had no proof of the depravity of this company and their staff Luckily I have been able to share on numerous sites even though they refused to give the name of the giggling pleb This company are scum and buy your debt for next to nothing and employ degenerates in their customer service department Reference 2285397
Jay
7632 reviews
N/A
7 months ago
H Gould - How long to respond
Asset Link Capital No 7 - Ask a simple question and they take over 4 weeks to respond pathetic and once they do respond they ignore the question and respond with waffle Liars and crooks who ignore the truth scum using covid as an excuse for poor customer service
customer
7632 reviews
N/A
7 months ago
Blood on their hands
Spoke with someone today about my debt today and told them I am trying to sort out an iva so would appreciate if they voted in the meeting of creditors I was told that as a company this isn t something they do How socially irresponsible I wonder how many suicides due to crippling debt could have been prevented if they had a different policy
Alison
7632 reviews
N/A
7 months ago
Dreadful company
Dreadful company I paid my loan balance left it to run the rest of the term at 14 a month to pay their ludicrous early re-payment penalty whole month later they still haven t changed the Direct Debit amount have taken 362 from my bank DO NOT USE THIS COMPANY
ELIZABETH CHEGE
7632 reviews
N/A
7 months ago
Untrustworthy
My loan was original with Shawbrook taken in 2018 I have NEVER defaulted and paid on the same date every month From last year the loan was taken over by Asset Link and I continued making the monthly payments My last payment was on the 21st September which went out as usual On the 29th September Asset link wrote to me saying that my scheduled monthly payment was overdue and they will be charging me 33 but the money left my account When I called them I was told that the 33 as interest from when I took payment holiday during covid But this is not what their letter states This I was never told about by shawbrook when I had the payment holiday I think this is BS from Asset link and a rip off Now of course they want me not to pay so that they can keep increasing the amount THIEVES
Jay
7632 reviews
N/A
7 months ago
Got a default notice from this shambles
Got a default notice from this shambles of a company even though they call me on the 1st of each month to take agreed payment Spoke to CAB who said they are in the wrong spoke to assetlinkcapital and lo and behold it is a computer generated letter This company is a joke all info sent to Banking Ombudsman and posted in the various complaint groups
S Buchan
7632 reviews
N/A
7 months ago
Be Careful
Avoid last month payment of my loan was paid they told me - the loan was paid in full they sent me an email and letter saying all paid and instructed my to cancel my DD with the bank - then 6 weeks later I see a default notice on my credit file and that was followed by an email saying I was still owe them one month after they instructed me to ensure I had cancelled my DD with the bank I have been back and fore but they aren t interested in communicating that this was a communication error on their part as they wrongly communicated to me to cancel my DD at the same time a final payment was due which they say was never taken I now have a 6 year credit strike on my file useless uninterested cowboy firm I really feel sorry for those of you with a loan outstanding to this mob