Audiospares Reviews

Be aware of no free returns and no refunds

Ordered a spare part but the item was not compatible with what I needed so requested to return item I was told I could not get free returns and had to pay for return because it was my mistake I did this and the item has been received by supplier but no refund and ignored various emails requesting my money to be returned

My order did not come

My order did not come I did not get a refund and when I went to track my order it said they did not receive an order from me even though the money came clearly out of account

Terrible

Didn t have the product in stock and refuse to issue a refund Do not use

Advertise products to buy that they don t have in stock

I ordered a replacement and had to chase them when it didn t turn up for weeks Only when I chased did they say they were waiting for a shipment of the item They shouldn t be advertising products on their website that they don t have Anyway they said they could send a different coloured one I said fine send it ASAP It s been over a week and still no tracking nothing I ve requested a refund Will never use again

Don t touch these chancers

Don t touch these chancers Doesn t deserve 1 star but that s the minimum to write a review I ordered 2 items on 18 March and payment was taken on order Tracking shows order is preparing for shipping and has done since Day1 Despite many emails chasing delivery I have received various reasons for the delays - order was spilt as 1 item was damaged will dispatch it express post mid week 1 item has been dispatched has it not arrived I will get you a 10 discount on the complete order I was advised a new order was dispatched 30 days after the order was placed I demanded a full refund and was told we are sorry I was advised a new order was dispatched but as this has not been received I will action a full refund Refund will show in 3-5 days And 2 weeks later I am still waiting for the promised refund and during which time the website continues to show both items as being available I advised AudioSpares yesterday that I have now placed the issue in the hands of my Card Issuer and got the following response I can see the full refund was processed We have no intention of keeping funds I have requested this to be looked into but can see the funds have left us If you can give us 3 working days I am sure the funds will show I now eagerly await Lord Lucan turning up at my address riding Shergar with a cheque in his hands In the meantime I advise anyone not to touch these guys with a barge pole I eventually ordered the items from a reputable supplier on eBay and got the items within 4 days Just wish I d done that in the first place

Ordered a replacement case for earbuds

Ordered a replacement case for earbuds that never turned up twice more fool me Still waiting for refund but don t hold much hope Charlatans

Started off ok

Started off ok received the order about 3 or 4 days later than expected but didn t reply to emails asking if my order had actually shipped But then it went down hill Earphone Left Sony wf-1000mx4 received is only holding about 70 battery and drops to zero in the same time the original right headphone only loses 5 Not to worry I thought I ll email them and sort a swap or replacement No replies to emails then promises of shipping then no replies to emails Replacement should have arrived about 5 days ago received nothing and not getting any replies to emails Maybe they are busier than they can handle but if you re going to ship faulty goods as like new then you re gonna get 1 star reviews

An obvious scam

An obvious scam Like others I paid around 50 quid for a replacement earbud It was clearly an old earbud that had been cleaned up The battery was dead I emailed and asked for a replacement and they said it was on the way I just tried to email them again only to get a Mail Delivery Subsystem message telling me address not found How is it that in 2024 companies like this are allowed to pop up and advertise on Google etc and scam people out of their money How is this legal Why is it allowed to happen by Google