Auraapparel Reviews

M

Melissa Bounty

2 years ago

I bought a 128 pair of linen pants and

I bought a 128 pair of linen pants and the seams were so poorly constructed that the pants tore completely on one wear The company refused to honor any return exchange even for credit or another item

C

Carol Green

2 years ago

My rating is actually a 0

My rating is actually a 0 this is a scam company do not buy anything from them The dress I saw on instagram did not resemble the dress I received It came direct from Bali a wrinkled mess cheapest fabric ever and completely ill fitting I immediately began a return only to find out you only get credit Who would want to try again when the quality was despicable How do they get away with this

K

Kate F

2 years ago

Awful

Return policy is awful and so is the quality of the clothing I ordered several items they all were terrible and now I am stuck with store credit I have been unable to spend it because everything I order is poor quality and once again needs to be returned

R

Raelene Krueger

2 years ago

Ordered a skirt top

Ordered a skirt top Took over 30 days to get to me It didn t fit properly Tried to get a return label and their site kept saying they could not locate my order Emailed them and when they corresponded with me I could return for credit at my expense Very frustrating experience

K

Katie P

2 years ago

I m very disappointed in this company

I m very disappointed in this company The dress I got was great but it was too big I tried to exchange for a small but they told me they don t do returns after 14 days I asked why I couldn t exchange this never-worn item for a small chance size Then they stopped communicating The dress is over 200 not a small purchase for me and I m really disappointed with their lack of communication understanding and value to keep customers Not only unless this issue is managed and then I will follow up with this review will I be sure to warn my friends family but I will continue to use social media to warn the public about this

A

Allie B

2 years ago

Terrible customer experience would not recommend

Terrible customer experience They don t post anywhere on their main site that their return policy is essentially that they have none When you attempt to start a return online that is the first time you see their policy which is you can exchange items or return for store credit due to internet scams This company is an internet scam I have reached out to their customer service team 3 times in 2 days and crickets I have no doubt they won t reply until I am outside of even their exchange window which is a total joke for an online company to have such a policy and not make it VERY clear when a customer is checking out that is their policy

H

HT

2 years ago

Got the dress and it 2 weeks to get and

Got the dress and it 2 weeks to get and the dress was not AT ALL like it looked in pictures or described Very cheaply made When went to return you can only get store credit due to internet scams and then when I went to return the item their site wouldn t like me do an online return This experience was very disappointing and I would not recommend

L

Lisa

2 years ago

If I could give 0 stars I would

If I could give 0 stars I would My purchase took forever to receive the clothing is poor quality they do not allow returns with refund and the exchange itself is taking forever I still haven t received the substitute item This is an expensive scam Buyer beware

R

ROSEMARIE DELGADO-GONCALVES DE

2 years ago

WARNING DO NOT BUY FROM THIS COMPANY

I should have researched the reviews before making the purchase Although the photos look beautiful on Instagram on their web-site the quality is absolutely terrible I ordered 2 dresses not only do they fit terribly they are poorly made To make matters worse they do not offer a full refund back in the original form of payment they only offer a store credit As if I d buy anything else on there I see this company as a complete scam

B

blanca cruz

2 years ago

I ordered an outfit I never received it

I ordered an outfit I never received it and they kept my money Be careful

Rated 1.80 out of 5 by 25 Happy Customers

I bought a 128 pair of linen pants and

My rating is actually a 0

Awful

Ordered a skirt top

I m very disappointed in this company

Terrible customer experience would not recommend

Got the dress and it 2 weeks to get and

If I could give 0 stars I would

WARNING DO NOT BUY FROM THIS COMPANY

I ordered an outfit I never received it

About Auraapparel

Own this business?

Related Companies