Authorlearningcenter Reviews

They have good things on their website

They have good things on their website but their subscription policy is atrocious They will not send a notice that the upcoming payment is due so if you forget to cancel you are screwed Not only that but there are no refunds even a couple of days later I had a death in the family and forgot to cancel I called to get a refund but no too bad basically I think this is a terrible way to do business and if I cancel now I can t use the services for the next six months I have to call them six months down the road I will begrudgingly use the services because they are paid for I feel trapped and I m sure I m not the only one Their method is rigid and unethical

My credit card number was given to

My credit card number was given to these folks from my totally incompetent lying con of a publisher iUniverse I never asked for this and it s taken me months to get the damn thing cancelled Next month s bill should be proof If not I ll change my cc The info on their website IS somewhat helpful but being charged for access is ridiculous

I see Author Solutions WROTE THEIR OWN

I see Author Solutions WROTE THEIR OWN review under my name sept 13 I DID NOT WRITE THIS REVIEW It took me a month of trying to reach anyone there that would help It took going to both the States Attorney and the BBB to get a refund for services they did not perform I would NEVER recommend this publisher and if they fake another review from me please read ALL my reviews of them

Unprofessional and poor service

I got a free subscription with ALC for one year after publishing a book through Author House I never extended it but without my knowledge ALC for years automatically charged me for the subscription I did not ask for via my credit card After I tried to reach them by phone from Europe hoping to sort it out I listened to a recorded message instead of getting support I couldn t find a proper ALC email address either Finally I stumbled upon a webpage with the option to cancel the ACL subscription I did not receive the automated confirmation of receipt of my cancellation request I wonder how long it will take them to respond I find ACL performance poor and unprofessional

Do Not Use ALC

I got the free trial and didn t find the site helpful for me as an beginning author So I went cancel my subscription I have called over a dozen times never has anyone answered my call Always got the same recording that they were experiencing high call volume and that they d get back to me and no one has ever called me back I called on different days and times for the last three weeks I have emailed them multiple times - no answer And I have cancelled through the form on the website as well And I now have a charge for the subscription I cancelled Do Not Use ALC it feels like a scam