


Based on authentic user experiences
Jane March
6737 reviews
N/A
1 year ago
The product is okay but doesn t hold up
The product is okay but doesn t hold up well They actually sell dirty stained and torn clothes out front of their Malibu store Sure it s at a discount so the pants are only 90 and jackets 100 This company sure thinks highly of itself I can tell you that Customer service is nonexistent I wrote a detailed letter to their customer service department regarding the issues I encountered at the store and received no response Needless to say I will not purchase from them anymore and will inform others not to either unless they are looking to waste their money and be treated like garbage Just read the Yelp review So many other amazing brands to buy from with excellent service
Jason Muller
6737 reviews
N/A
1 year ago
Terrible
Terrible Ordered something and then nothing happens Why don t they just make it in Fn China It would be here already and probably be amazing quality US made is a joke look around do you want these bozos manufacturing for you I don t
Emma Bea
6737 reviews
N/A
1 year ago
Horrible customer service
Horrible customer service Trying to exchange items for a smaller size has been impossibly slow When I ask customer service they takes many days to respond and when they do they tell me to check the tracking as if I hadn t already done that and explained that I had done that It has been awaiting UPS pickup for a week It is a CA based company and I am in CA Very overpriced for such cheap material and bad slow service I hope I receive the items eventually so I can return them and get my money back
Sarah Rajnus
6737 reviews
N/A
1 year ago
Bought a ninja hoodie
Bought a ninja hoodie The design is so great however the fabric is incredibly thin and there is substantial pilling after just two washes cold line dry The quality is so poor I swear the one my sister bought a few years ago is much better quality I would have returned however I bought the hoodie at 40 off and returns are not possible Thank goodness it was on sale but it was still 130 I guess this confirms I am not willing to pay designer prices for poor-quality garments At least it was made in the US At least you are supporting US labor with this company Although they don t go into not detail about this on their website Lastly I left an honest review via their email request and a week later it still hasn t been posted
Caryn Lieberman
6737 reviews
N/A
1 year ago
DO NOT BUY FROM THIS COMPANY
I bought my daughter a sweatshirt for Christmas and it is way too big I m trying to exchange it because I see that they have a size small now on their website Their website will not allow me to exchange it and keeps telling me my order number is wrong and when I try to get a hold of customer service they will not put a person on the phone for how much money I spent including at the store This is an absolute rip off It says they will not exchange the sweatshirt because it was bought over seven days ago I bought it as a Christmas gift How am I supposed to be able to return it within seven days when is a Christmas gift HORRIBLE EXPERIENCE I will NEVER EVER BUY AVIATOR NATION AGAIN no matter how much my kid begs for it I m DONE and I just started This was my first purchase and I was going to be buying much more I ll take my buisness elsewhere To a clothing vendor with real customer service
Claudia M
6737 reviews
N/A
1 year ago
The worst service in terms of shipping
The worst service in terms of shipping I ordered a vest for my daughters birthday it s taking longer than 2 weeks to arrive Don t make policies clear you can t return anything for cash if you apply a coupon You can never get through to a customer service agent for anything There is no line to call and they haven t responded to emails
Marisa
6737 reviews
N/A
1 year ago
For this price customer service is a joke
Purchased a hat during their sale TWO weeks ago Keep getting the run around about shipment keep getting different shipping numbers Told them to finally cancel my order which they did almost instantly while I was given confirmation from UPS that they rerouted my order back to them One would think a company that overcharges so much for their clothing would not only have better customer service but would try to make up for their mistakes versus leaving me with absolutely nothing in the end What a waste
Patrick McVeigh
6737 reviews
N/A
1 year ago
Aviator Nation is a great idea gone
Aviator Nation is a great idea gone wrong As the greed gets bigger the quality gets smaller as they say in Brooklyn Suggestion increase quality and reduce prices volume and profit will increase As AN is now I give it two years at most One year if this review is not removed and is widely read
Jillian Agresti
6737 reviews
N/A
1 year ago
I would give ZERO stars
I would give ZERO stars if I could ZERO customer service I was charged twice for a purchase that I never received WORST company ever DO NOT BUY from this company I will be disputing with my credit card company and taking this matter to social media
Sarah
6737 reviews
N/A
1 year ago
AWFUL QUALITY
The quality of the ninja hoodie is TERRIBLE the fabric around the neckline literally scratches my neck I cannot wear it I just keep pulling it away from my neck and for 170 this should NOT be happening Its past the return date and I m not even going to try with customer service based on these reviews but leaving this review to help others The quality is NOT good