


BACALLI – Luxury Consignment – Luxury Pre-loved Consignment Platform
Based on authentic user experiences
Robin
6804 reviews
N/A
8 months ago
Total scam
Total scam Do not buy from this Chinese supplier of fake designer goods I bought 3 pieces of jewelry for Christmas gifts they created a label but the package never moved Customer service made BS excuses I finally received the package and new immediately it was cheap China crap
Dorona Fortner
6804 reviews
N/A
8 months ago
Bacalli sells fraudulent merchandise
Bacalli presence online is marketed as a luxury consignment seller whose merchandise is authentic I purchased 3-items 2 Gucci and 1 Loewe and when I received my items they were all counterfeit The Gucci symbols are wrong and the Loewe engraving was missing from that item They even sight me a authentication card from Nomberry the card wasn t signed and provided no document stating what they were authenticating Both Bacalli and Nomberrya are fraudulent I emailed them on 1 12 and have not received a response back regarding my request for a refund
Tom G
6804 reviews
N/A
8 months ago
Bacalli sells counterfeit goods on its marketplace but will issue refunds if called out
I purchased what was supposed to be a Vintage Gucci Double G Bracelet from Bacalli after my wife was looking at it on the site It was a gold version of a silver bracelet she owned and was a bit of an impulse last-minute Christmas present Because of this I didn t do my typical due diligence about this purported second-hand luxury goods marketplace figuring it was another Poshmark RealReal etc The first red flag was the confirmation email coming via a WooCommerce-branded template WooCommerce is a free commerce add-on to WordPress a free web site software That is not something a commercial web site is likely to use The second red-flag was a literal Gucci store manager I know informing me that Gucci never made that bracelet in gold The third red flag was receiving this supposed gold version of the same piece my wife owns in silver was clearly fake in every perceivable physical way The gold one is much thinner the Gs are different fonts the stamping effect is super-shallow on the front and sometimes incomplete on the back The piece was from a seller called Nomberry and came with a blank certificate of authenticity Nomberry purports to be a Canadian luxury consignment goods company I reported this as counterfeit via Bacalli customer service email They immediately agreed to give me a refund and I was indeed refunded the full amount with shipping 5 days later So I will say that they re not a scam in that they ll refund you if you ask but based on my experience and some research into other reviews and the site itself I d steer clear and stick with the more reputable circular luxury good marketplaces
Deja Gardner
6804 reviews
N/A
8 months ago
I received a fake Celine hat and fake
I received a fake Celine hat and fake balenciaga earrings
Katherine Guerra Delgado
6804 reviews
N/A
8 months ago
I made two purchases from Bacalli
I made two purchases from Bacalli The first time the item arrived without any issues However the second time I ordered two pairs of Dior earrings They took the payment but it s been over 10 maybe 15 days and I still haven t received a tracking number I ve sent several emails but no one has responded At this point I m starting to feel like this might be a scam I had hoped to see the earrings to decide if I would continue ordering from them but given this experience I definitely won t be recommending them If you do decide to try I d suggest starting with something inexpensive The customer service is very poor with no phone number available for contact and no responses to multiple emails
Consuela Johnson
6804 reviews
N/A
8 months ago
Fake jewelry
Fake jewelry it s unbelievable the items came from china do not purchase from them and they won t return emails
Tamiko Adams-Eddie
6804 reviews
N/A
8 months ago
So far I am still waiting for my order
So far I am still waiting for my order Ordered two pair of earrings But I m now skeptical since I haven t received my package I hate scammers and I hope this isn t a scam - if it is you people will reap what you sow
Kurt
6804 reviews
N/A
8 months ago
Ordered an item in December
Ordered an item in December After one month it took me reaching out for them to confirm it was lost So they shipped the same item out Jan 20 Now it s been another month Item no where Reached out again They told me it was in transit and would arrive before my birthday How do they know when my birthday is Second my birthday is in June So you re telling me an item I ordered in DECEMBER will definitely arrive by June This place is a scam I ve already done a charge back on my card and received all my money back Don t Trust Bacalli Edit MARCH 6 NO ITEM
Tabitha Stanton
6804 reviews
N/A
8 months ago
I am being charge for a order I did not
I am being charge for a order I did not receive
Robert Engle
6804 reviews
N/A
8 months ago
The quality of the products was
The quality of the products was amazing Better than what we were expecting I definitely will be ordering more stuff from this company