Bbsimononline Reviews

These people would scam you out your hard earned money

I ordered a belt I fallowed their sizing introductions how ever when I got the belt it was ridiculously small I tried contacting them to get it exchanged to the right size they would not answer their phone or respond to my emails Finally after like 25 attempts they answered and they charged an extra 50 dollars to return it I had to pay for shipping all over again I now ordered a 4 sizes bigger than their recommended size and when I got the belt is still ridiculously small I believe they just sent me the same back because would not even fit around my waist So now I m 300 dollars out with a belt that won t even fit

Horrible customer service that doesn t stand behind their products and fails to respond to customer inquiries

Horrible customer service I placed an order for a belt back in November and after 5 weeks with no update as to when the item would ship I finally received it No response from the emails I sent Stupidly I then placed an order for 1000 which included a 455 hoodie as a Xmas gift for my daughter By January after washing this hoodie just ONCE by hand it was missing gems and looked horrible I reached out via email on Jan 3rd and didn t receive a response until MARCH 20th 3 months later really By the time they responded the hoodie is unwearable after just 3 washes They requested I send photos of the hoodie which I did and then to nobody s surprise I have yet to receive a response This company couldn t care less about their customers ensuring quality products or standing behind a defective product Their refund policy is inflexible there s no way to ship a gift to another address and I ve sadly realized I paid a LOT of money for expensive JUNK Trash company with a trash ethical standard selling overpriced garbage to vulnerable populations

My son ordered a 600 00 belt from BB

My son ordered a 600 00 belt from BB Simon It showed up in a pink canister that terribly dented in and the belt buckle itself had 2 inch scratch marks So I contacted them and they sent a UPS Driver to pick it up Now they are saying they never sent the label to have it picked up But UPS is confirming they did So now my son has a 600 00 belt he can not ever wear This communication with BB Simon reps has been going on since January 2023 I WOULD NEVER PURCHASE FROM THEM AGAIN BUYER BEWARE NO CUSTOMER SERVICE Kim Jorgensen

Bro I bought a beltOctober 31st I placed an order it went through You cannot change the shipping billing address Shipping and Billing will be the same I tried shipping to my homie in TX as I am in Ireland Shipping to Ireland is over 200 Are you fu with me On top of that they cancelled the order took away the discount code for Halloween AND my money did not come back almost a week later What are ya ll on

Where is my package

On november 9th i ordered an noir classic 2 belt from their website and i got an order confirmation on my e-mail but since then i haven t heard much from them and i haven t received my belt They took my money and gave me nothing and they are not answering my mails so bad service its actually funny

Utter rubbish

Utter rubbish The product was ordered on the 26th of November 258 with shipping for a belt since then nothing no replies to 5 emails chasing them The phone voicemail box is full - messaged them on Instagram - no reply just appalling customer service DO NOT BOTHER ORDERING ON LINE you won t receive anything

I own several of their belts

I own several of their belts They are very unique- however good luck trying to get through to customer service if you want to purchase a repair kit or crystal that has fallen off They do not answer or make it impossible to problem solve It took forever for Emily Gonzalez to answer and then was not helpful This is not the way to run a company with high end merchandise

Product is fine but customer service is

Product is fine but customer service is non-existent For a premium brand you would expect some kind of response or follow up from customer support but after months and multiple attempts I give up 250 belt and 100 in customs down the drain