Belmontmoving Reviews

WORST COMPANY AND EXPERIENCE EVER

If ai could give negative stars I would From the cost that was 4x what I was quoted to the disappearing act of the subcontractor Tacoma movers to the changing stories of where my items were and when they would be delivered to not being provided a copy of any of the paperwork beyond the initial binding contract to the countless phone calls emails and texts that went unreturned to the delivery at 9 p m in the dark to the damaged items to the 3 5 weeks of arguing it took to get a receipt to the MANY items that were never delivered including a temperpedic bed and the absolute zero remorse or interest or care in customers this was the worst experience moving I have ever had I am contacting the Attorney Generals in multiple states to file complaints against this company and their subcontracted company Takoma Movers I hope others do the same so we can stop them from doing the same thing over and over to others

Nothing short of Extortion and Fraud

We arranged to move from CA to NY with Indeed Moving and Storage ICC MC number 1513790 -- US D O T 4016506 incorporated in Hampton NJ The deal was brokered by Belmont Moving Company ICC MC number 1263546 -- US D O T 3658042 In an effort to price gauge Indeed Moving and Storage marked our small boxes as medium and our medium boxes as large bringing our items to 2 001 pounds what was earlier estimated at 1700 pounds They told us they would deliver our items on the 20th of June but that day came and went Then they told us that our new delivery window was between the 23rd and the 26th Today the 26th they called us to say that they will deliver tomorrow but only if we pay them an addition 2000 for delivering to New York They have known all along that we were moving to NY and never mentioned any kind of penalty nor is it in our contract My husband and I have no choice but to pay these extortioners as they have all of our furniture and household goods held hostage Again they took the job knowing beforehand what conditions were involved but are still demanding more money before they release our items I realize that this case is insignificant compared to other complaints but we have already paid these people 15 000 and they have committed these acts across state lines Belmont is unreachable and Indeed claims that their supervisor is on vacation

Total scam artists No communication

One star is too kind These crooks are total scam artists What kind of business has a phone number that picks up and says the inbox is full The after hours support number tells you to call back at the main number They never answer the main number They never return emails They give you conflicting info and dates for packing and pickup and then don t answer the phone if you need assistance All info is one way you have NO INPUT once they have your downpayment They are super helpful at getting the contract and getting your downpayment but after that you are their sucker Do not waste your time or your money with these people Certainly do not trust your belongings to them or the people they hire

Terrible

Terrible absolutely terrible experience In the process of gathering receipts contracts and other info for a law suit Perry told me and my daughter he d send a 56 ft semi we were on speaker phone and I paid the additional price They sent a 28ft old UHaul truck that they rattle canned with white paint It was ready for the trash heap I asked where the other truck was I was informed there wasnt one The ONLY good thing i have to say is the workers in WaSt loaders and the workers who drove to AzSt and unloaded did a great job a couple of issues but not worth mentioning It is too bad the company management doesn t work as hard for the customer as the crews on the ground Oh and to the office gal who was yelling and threatening my daughter i wish i could find you Im still looking

This company is a fraud

This company is a bait and switch fraud They will initially give you low estimates and suddenly increase it a day before the move They give contract to 3rd party drivers that suck and does extremely unprofessional job I beg you and request you not to go with this company Please reach out to my email if you want more proof

The World s Most Aggressive Salesman

The moving service might be great for all I know I chose to avoid them The salesman who contacted me was rude and belligerent - almost from Hello I have 3bdrms for almost 9 years but Brian wrote up the quote as 2 bdrms cheaper I noticed the difference but Brian didn t change the quote Instead he sounded upset and accused me of telling him the wrong information I strongly believe this was intended to be a bait-and-switch I wrote to customer service to note my discomfort Brian called back the next day to try to convince me I had spoken with someone else but then read his notes from our conversation to me His impression was that we had a great conversation and that his quote was half of my other quote from a competitor He wrote that I suddenly hung up for some reason Perhaps I thought his 50 discount sounded like a worse offer than the competitor Belmont might be great but this one guy is not doing them any favors None of this had to happen

Belmont is not a moving company

Belmont is not a moving company They are brokers of other movers They contracted with Affordable moving for my move The experience was horrible A lot of my items never made it to my new home and much was damaged Their compensation program is a joke Yes I signed the contract thinking it would be a simple move Little did I know how a company could rip a customer off The value of the missing and broken items is about equal to the cost of the move

Move from hell

Move from hell They hired to the moon services LLC who destroyed and ruined and lost everything They are responsible for who they sub out the move which I didn t get your name until almost that day They were the worst movers ever they kept upping their price They were throwing my stuff off the truck everything I own is damaged plus I m missing many things and I have things that don t belong to me Never ever ever go through this company They are passing me off from one person to the next I m getting no satisfaction I m ready to hire an attorney Kathleen Neill

Brokers Can t Guarantee Good Movers

I had a mover scheduled paid extra to ensure that they would accept a credit card and had them arrive 2 hours past the original window and on the phone with another customer who was threatening to call the police They wouldn t tell me the specified date of delivery and wouldn t guarantee the quote even though it was binding Customer service rep I talked to was really nice when I first booked and was reassuring Reality was very different I lost my deposit and all funds because of them It s going to cost me an extra 3000 to move because of this mistake of going with the cheapest but highly rated moving company broker