Benross Reviews

Do not use this company or any third party Amazon supiet

Do not use this company or any third party company on Amazon as there is no help Amazon don t care about you for external suppliers I was supposed to have a Christmas tree lights delivered today oh no Now coming on the 27th what rubbish s company promises light on the 21st but won t be happening until the 27th which is after Christmas Really Amazon no help so filter out any external supplier on their website and don t order as you have no protection or support I will spend the next three months on this company and every platform

Rubbish quality and Rubbish customer services

The company sell through Amazon and try to hide behind them selling substandard not fit for purpose products and then try to fob you off and ignore you I bought a 3 tier barrel water feature which started leaking in under 2 months Amazon put me in touch with the company who tried every way to get out of the complaint Eventually after threatening trading standards product not fit for purpose they sent an email stating they would send it down to parts to see if they had a spare After pushing they finally said they had sent it with DPD but don t use tracking numbers This never arrived and never showed up on the DPD app to say they had ever received it After constant pushing with Amazon they finally agreed for me to return the item for refund Stay clear of this company and it s products Cheap and nasty ot fit dor purpose and they really couldn t care less

Useless shaver and customer service from Benross

I purchased a Bauer rotary 3 shaver whilst on holiday as I needed a new one This came with an instruction leaflet saying it should be cleaned after every use and to access the blades I should squeeze the foil frame release buttons and lift the foil frame upwards What buttons There are none and to get the foil frame free it needs a screwdriver I mailed Benross the importers but got no reply Then the power button seized which means I cannot even use this wretched shaver let alone clean it Again another email to Benross but I won t hold my breath So this product is crap and the leaflet is very misleading and not fit for purpose Same can be said for Benross useless customer service and it appears they don t give a damn about importing useless products to the UK consumer

Rubbish Quality - Do not use this company

Do not use this company shocking Bought 2 rocking chairs and within 6 months both had broken I ve got a video of one collapsing whilst someone who has recently had back surgery was relaxed on there Wish I had seen these reviews before ai ordered through Amazon They will not refund or replace As I ve moved out of UK they say I am no longer covered Rubbish All products should be designed to include European standards Their customer service is shocking and they won t even let me put a bad review on Amazon Stay clear

Disgusting company

Disgusting company Sold me faulty cooker and now refusing to send courier to pick it up and take it away for a refund The cooker was smoking red smoke and smell of burning cables myself and 3 young children with disabilities and one has asthma were breathing it in gave us headache which I have still and it s been second day now it stank my whole house my curtains sofa blankets kids toys The company is so ignorant they didn t even apologize they refuse to pick the item Disgusting I ll be reporting further Do not buy from them Disgusting company

Worst Company EVER

Worst Company EVER Benross is a rip off con artist company Does not reply to any emails items failed after a week They ignore every email and telephone call I guess it s the world we live in now to con every one and Rip Them OFF

5 Star experience

I bought a Coffee Percolator from Benross via E-Bay 16 months ago It stopped working so I contacted the company without the expectation of them doing anything To my surprise they asked me to return the item issued a replacement VERY satisfied Thank you