


Based on authentic user experiences
Teri Rubin
6729 reviews
N/A
1 year ago
Nora was so professional and well
Nora Maloney was so professional and well mannered I enjoyed working with her She went above beyond for me She was confident and always went out if her way to keep me informed and answer all my questions She never kept me waiting long for answers to my many questions
Joe Hamilton
6729 reviews
N/A
1 year ago
Easiest loan yet
I ve purchased and sold many homes over the years and my experience with Best was the easiest and quickest The team is very responsive and promptly respond to queries I never was concerned about progress with my loan because the electronic tracking form was easy to understand and I was able to see the completed tasks and the uncompleted tasks
JOSH ELDER
6729 reviews
N/A
1 year ago
I was skeptical at first because they
I was skeptical at first because they are an online mortgage lender but we ended up going with them because their rates and cash to close was a lot lower than any other place we looked into We ended up having a great experience with Better Mortgage The communication was great and I could easily get ahold of our home advisor The appraisal took longer than expected but it all worked out and we ended up being ready to close about a week and a half before we had to We are very happy with Better Mortgage and we would definitely do business with them again
Lina
6729 reviews
N/A
1 year ago
Refinance
My husband and I refinanced though better mortgage for a lower interest rate We had a great loan advisor and an easy experience It was all online and we had someone come to our house for to sign the final paperwork I did look around at better rates with 3 other companies and no one even got close to the rate we got
Michelle Torres
6729 reviews
N/A
1 year ago
Absolutely fantastic
Absolutely fantastic all around I always had quick access to a real person whether on chat or phone within minutes The website is so clear to understand and everything moved so quick we closed a week early Will recommended to anyone Wish I used them on my first purchase
Patricia Smith
6729 reviews
N/A
1 year ago
Austin s assistance and professionalism were what made this process easy
This is our second time refinancing with better com While this was an online experience human intervention is what sets you apart because of the nature of your business Your people are still your biggest and best asset Austin Thomas made this a great experience he was amazing to work with because he was always responsive and responsible We truly appreciated his professionalism as he made the process so easy
ROSS LINTELMAN
6729 reviews
N/A
1 year ago
Awesome experience
Awesome experience I can t begin to say how great an experience this was Everyone involved was top notch and closing was completed with no issues Offer made 1 3 closed 2 9 Exactly on time could have closed early Really can not say enough positive things about this 10 10
Patrick Carter
6729 reviews
N/A
1 year ago
The team at Better were such a pleasure
The team at Better was such a pleasure to work with They helped me quickly expedite closure and as the home buyer I was ready to close within two weeks Everything was spot on and the task manager really helped me keep abreast of the items I was responsible for in purchasing my new home Communication was fantastic and the team was quick to respond to my questions
VK
6729 reviews
N/A
1 year ago
Better com really is better
Better com really is better In a completely obscure and unwieldy process the Better platform and customer success teams make everything easy We had a great experience with our lending team who were super responsive and knowledgeable I can t imagine how confusing it would have been if we had gone with a different lender
Kevin
6729 reviews
N/A
1 year ago
Above and Beyond Experience
Everyone on the team bent over backwards to help us have a great experience and make us feel like we were important customers I would highly recommend The process was so easy and stress-free