Based on authentic user experiences
Savas Beatie LLC
6743 reviews
N/A
1 year ago
Worth it
Takes some time to learn it all but worth it The chat support is especially good I have no regrets at all and since moving to Big Commerce from our old site our sales have doubled No joke Doubled
Jeanne A Coghlan
6743 reviews
N/A
1 year ago
wonderful tech conversion support made transition of site a breeze
We transitioned a site from another hoisting service - purchased the platinum plan to have them do the initial white glove setup Unbelievable how easy they made it Took some time for us to decide on template and then to customize it ourselves But their support team would send us emails or call us periodically to check in and see how we were doing and if we needed help The company PSDCenter that we bought a premium template from also offered awesome tech support for free Then when launch day came it was a breeze Went over the entire backend they took care of DNS and MX transfers etc Just a wonderful experience that I will highly recommend to my other and future clients
Marcia
6743 reviews
N/A
1 year ago
Loved having this site for the past 7
Goodnighties SleepwearLoved having this site for the past 7 years Excellent technical real people support No dumb questions Easy to get to a real personand great support and notifications if website has a problem
Angie
6743 reviews
N/A
1 year ago
I love Big Commerce
I love Big Commerce The platform is very easy to understand and there are many great features to help me with my small business The reps at the help desk have always been on top of things if and when I had an issue Highly recommend
Mark Douglas
6743 reviews
N/A
1 year ago
Really happy with Bigcommerce
I have to say how happy I am with Bigcommerce the platform is amazing and so easy to use I had my store up and running in like an hour The support guys are easily accessible and my success squad representative was excellent Keep up the good work guys
Martin
6743 reviews
N/A
1 year ago
An all round excellent e-commerce platform
An all round excellent e-commerce platform We ve used Opencart Magento Magento 2 and Shopify but settled on BigCommerce for their ease of use great features and excellent support team One of the best business decisions we have ever made
Midland Abrasives Ltd
6743 reviews
N/A
1 year ago
Been using BigCommerce for years now
Been using BigCommerce for years now - excellent partners
YSCRugby
6743 reviews
N/A
1 year ago
An easy to use platform that boosted my sales with minimal effort
I ve used several other Ecommerce Platforms and have settled with Bigcommerce They are constantly making my store better with more integration options and ease of use We went from just a few sales a quarter to two times that just because their SEO is built-in and THAT good
Jenneh
6743 reviews
N/A
1 year ago
The Best
The Best I am not a tech savvy person but appreciate all the bells and whistles offered by Big Commerce I am learning the various features little by little and excited when I learn a new feature Thanks so much for putting my little know how to work for me
Christopher Glenn
6743 reviews
N/A
1 year ago
Dynamic Relevant Receptive
It is our feeling that BigCommerce staff truly want to create an e-commence platform that works easily and effectively Over the years we ve been a client we ve seen increased attention to client suggestions the addition of informative and interactive town hall meetings and user forums They have also been responsive to feedback regarding communication about outages etc In such a growing and dynamic industry we re constantly seeing BC make improvements and expansions to their core product to stay competitive and relevant while meeting the evolving demands of e-retailers
