Bijoujewellery Reviews

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4.05
80 reviews
Great Rating
Based on 80 user experiences
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S

Poor quality

After reading some of the reviews on here I am getting concerned I purchased the t-bar heart necklace which after only a few times of wearing is showing really bad signs of wear I have sent two e-mails without any response HELP
A

white gold crucifix FAKE

I purchased the white gold crucifix chain for 185 now worth 245 ATTENTION This isn t GOLD it s sterling silver They try to false advertise in hopes that you ll make the purchase and not have the patience to return it DO NOT TRUST this website or any affiliated jewellers Highly likely that most of its pieces are not genuine or of cheap materials I would recommend staying for away from this so called Jewellers very bad experience with a piece I was highly excited for
S

Double heart necklace not fit for purpose

I purchased the double heart T-bar necklace After only wearing a few times both hearts lost the surface shine possibly due to both hearts unavoidably rubbing together making the hearts look dull and shabby Clearly a design fault Bijou will take no resbonsibility for this When I returned the necklace after 3 weeks they offered to sell it for scrap I asked them to return it to me which they did wrapping one heart so that it did not rub on the other in transit Buyer beware this item is not fit for purpose and customer services are very difficult to contact - no phone number
M

Not sterling silver as advertised Do not buy

I bought some large hoop earrings as a gift for my girlfriend on the basis that they were sterling silver as advertised because she is allergic to metals other than sterling silver The tracking information seemed a bit off so I emailed customer service and received a response saying that delivery was to be expected In all fairness the delivery did come within the time frame I anticipated However upon arrival I couldn t find the 925 stamp used to verify all sterling silver jewellry My girlfriend tried on the earrings and they caused a severe allergic reaction which resulted in her ears bleeding I emailed that same email address to ask where I can find the 925 stamp and haven t received a response for weeks DO NOT BUY FALSE ADVERTISING AND NON-EXISTENT CUSTOMER SERVICE

About Bijoujewellery

Welcome to the official Bijou Jewellery online store. Shop Bijou Jewellery for luxury fine jewellery from our Men's, Women's and children's jewellery collections.

United States

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Frequently Asked Questions

Bijou Jewellery offers fine jewellery for men, women, and children, including earrings, necklaces, rings, and bracelets. They also have specific collections such as Gemstone Jewellery, Personalised Jewellery, Birthstone Jewellery, and Talisman.

Yes, the store currently features a sale section with discounts of up to 50% off on selected products.

Yes, the store has a dedicated Personalised Jewellery section where items can be customized with engravings.

Specific return and exchange policies can be found on the store's website under the 'Returns & Exchanges' section or by contacting customer service.

Yes, the store provides complimentary gift packaging, presenting orders in a gift box suitable for giving.
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About Bijoujewellery

Bijou Jewellery UK Online Store Overview

Bijou Jewellery operates its UK online presence at bijoujewellery.co.uk, offering a curated selection of fine jewellery for men, women, and children. The store positions itself within the luxury jewellery segment, providing collections designed for various tastes and occasions.

Product Collections and Categories

The store organizes its inventory into distinct collections to facilitate browsing. Key categories include Women's Jewellery, Men's Jewellery, and Children's Jewellery. Specific product types available include earrings, necklaces, rings, and bracelets. A dedicated Gemstone Jewellery collection features pieces utilizing natural stones, while the Personalised Jewellery section offers items customizable with engravings. The store also highlights a Birthstone Jewellery collection, where pieces are associated with specific months. A Talisman category is available, featuring items intended to serve as good luck charms or protective symbols.

Current Offers and Shopping Experience

The website currently features a prominent sale section, offering discounts of up to 50% off on selected products. These sale items are distributed across multiple collections, including options for men identified as "Trending for Him." New arrivals are showcased on the homepage, encouraging exploration of the latest additions to the inventory. The store provides complimentary gift packaging, presenting orders in a gift box suitable for giving. Customer reviews contribute to the store's reputation, reflected in a rating of 4.9 stars based on 83 reviews.

Brand Identity and Additional Resources

Bijou Jewellery emphasizes themes of elegance, luck, and prosperity, particularly through designs like clover jewellery. The brand maintains a journal section on its site, featuring articles such as guides on birthstones and specific collections like Love Island Jewellery. This content is intended to educate customers and provide context for the pieces available. The store offers multiple channels for customer connection, including contact information, return and exchange policies, and finance options. Social media integration is a core part of the brand's online strategy, with links to Instagram, Facebook, Pinterest, and TikTok present across the site.