Bikesonline Reviews

Love my new bike from Bikesonline

I got my bike as a Christmas gift and just love it It is very easy and comfortable to ride Changing gears is very easy as well I like the look of it and it came to me in the box in great condition I would highly recommend this bike and this company for any of your biking needs The company kept in touch with me regarding shipping times right from the beginning I know if I have any problems I could call on them to help

Great bikes for the money

Great bikes for the money Not the ego problems of the big big manufactures They charge what a bicycle should cost I had money left for upgrades Packaging was fantastic Our new bikes are a blast to ride My 5 year old son can climb the 10 grade in front of our house now on his Polygon Premier XC 20 inch

Great place to buy a bike

I just purchased a mountain bike from bikesonline com and can only say good things about the bike and them The price was great and the bike is amazing I had questions and reached out to them and they answered all of my questions quickly You must reach out to them during their business hours to talk to someone I used the live chat My bike was 2 days late arriving but it sat in the Kennesaw Georgia FedEx hub for those 2 days That wasn t bikesonline s fault That was on FedEx I don t understand the negative reviews on here My experience was great Just remember that they re the only polygon distributor in the entire US So they definitely have busy times and there s still supply chain issues because of covid I will definitely buy from them again As for missing parts to attach the front wheel they stick in the Styrofoam that protects the front brake rotar in the box Before unboxing your bike please watch videos on YouTube so you don t accidentally throw away viral parts There s many videos on unboxing and assembling the bike on YouTube

Connie M

I bought the Siskiu D6 for my husband This is a great bike for the price point It was easy to do the little bit of assembly with the supplied tools Shipping via FedEx had some unexplained delays but other than that this is a great bike and we would definitely buy from bikesonline again

Great bang for the buck

Great bang for the buck Legitimate quality bicycle and Bikesonline stands behind the product Support staff is responsive and willing to make sure the customer is satisfied I will definitely consider Bikesonline again for future bicycle purchases

High quality bike high value

Ordering was easy First I bought a 24 Siskiu mountain bike I was very impressed with the qualitySo later I bought a 26 Siskiu mountain bike Both bikes arrived in great condition Assembly was easy Very high quality bike for the money High value

Good customer support

My bike came with a kinked shift cable Support was very responsive and paid for the repair at a LBS under warranty Overall I m very happy with the buying process

Great customer service great bike at a great price

I received excellent customer service a very fair return policy for a Christmas gift and a perfect bike for my grandkid that didn t need a return anyway The only complaint with the whole process is FedEx--if they d used UPS for my delivery I wouldn t have any complaints

Excellent Experience All Around

Had a great purchasing experience all around Quick ship great packaging bike was exactly as described Very satisfied and couldn t ask for more