Billo Reviews

Billo.app | Affordable UGC videos - Billo

billo.app
3.79
117 reviews
Great Rating
Based on 117 user experiences

RatingFacts is an independent review platform and is not affiliated with Billo (billo.app). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 3.79 out of 5 by 117 Happy Customers

51.3%
17.1%
9.4%
4.3%
17.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 116 reviews

Reviews show overwhelmingly positive experiences with Billo's platform, highlighting responsive customer service, high-quality content creators, and user-friendly operations. Many users report successful collaborations, timely deliveries, and good income opportunities. Some concerns about occasional slowness, rare delivery issues, and pricing exist. Overall, satisfaction is high with strong recommendation intent.

What customers love
  • Great customer service
  • High-quality content
  • Easy to use platform
  • Good income opportunity
Common concerns
  • Slow at times
  • Expensive pricing
  • Limited creator availability
  • Low pay for creators

Last updated 1 month ago

S

It just takes too long

It just takes too long Alot of the influencer look unkept I had one influencer keep me waiting for 2 weeks which was an edit request
H

Sent Product 1 Month Ago Still No Video

Horrible experience I sent my products on 11 19 and today is 12 13 Out of the 5 videos I requested I ve only received 4 2 of which were the same video with a different voice over The content creators did not seem to have any guidelines or deadlines one of the content creators delayed making a video until I had to ask 4 times 3 weeks after receiving my product None of the content creators post on time and there was no consequence on Billos end - all of the creators delayed making videos alarming since I ordered from 4 different content creators Save your money and go elsewhere there are far better services for this price They charge an arm and a leg for these services promising you a 5 day turn around time but its been a month To date it has been 1 month and counting during a busy Q4 season and im still waiting for these services to complete Spent over 800 for subpar service and responses After I explained my issue I was given a 15 compensation for my next video - when on their website they have a 50 off promo right now Insensitive and completely missing the mark on customer service - offering me less than the current public promo
C

Alyssa lopez has taken way to long to

Alyssa lopez has taken way to long to make and send me my video I gave her 1 1 2 weeks to say something or send me my video and nothing theni have to message her 2 times asking whats going on and she replies 2 days later with she was on vacation it will be done tonight or tomorrow Of course those says pass and still nothing no update at all absolutely ridiculous its been a month and ive yet to receive anything absolutely terrible alyssa lopez should not be allowed to be a creator
A

Stole 400 worth of my products

Stole 400 worth of my products Never using again Saturated same models only submit every time as well as everyone else
A

No videos lame compensation

Ordered 2 videos from them the product arrived on the 23rd they say up to 5 days for the creator to send the video still no video after almost 10 days The product requires assembly but I wrote that in the product description As compensation they offered me 15 on my next buy very disappointing both from the creator and the service
V

Horrible Service

This is my first experience with Billo App If your rating system allowed for a lower rating than one star I would have chosen it I was initially excited to use the service but my excitement began to wane once I discovered that the service team ignores a message when there is a problem My creator was to make a video regarding my recently published book I was expecting a professional result as I carefully chose the creator Throughout the video the creator says the author s name but she used A DIFFERENT NAME than is on the cover of the book My video is useless to me I have contacted them daily for four days and have yet to receive a response I initially wanted the video redone since I CANNOT use a video with the wrong author name Now I just want a full refund since no one wants to take ownership to correct the problem I will be going the extra mile to receive my refund and share my experience
B

Extremely slow bad support words spelled wrong

it was extremely slow especially just to get the txt on there Then it was finally handed over and some words were spelled wrong Nearby had a space in it in big letters at Near by I didn t even bother to wait for it because it was just atrociously slow and unclear when I would get this content
Q

Good concept Bad execution

The concept is good but their execution is bad Very poor quality of service The creator reels looked good and then the actual video they produced was so bad Poor video and audio quality No quality control
S

Please don t use Billo

Please don t use Billo The video I ordered still hasn t arrived after nearly 2 weeks I have contacted support numerous times and have received no answer at all They will constantly send emails with offers though I would definitely not use Billo again I have lost over 200
N

I paid for 3 videos and only received

I paid for 3 videos and only received 2 The creator is MIA and nobody on this platform will respond to my message I am not only owed a video or a refund I will never recommend this app

About Billo

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

Billo is a premier online marketplace that connects businesses with a global network of content creators to produce authentic, high-quality user-generated content (UGC) and video advertisements. It streamlines the entire process of sourcing, creating, and receiving custom video ads, making professional-grade video marketing accessible and scalable for brands of all sizes.

For businesses, Billo provides a structured workflow. A brand begins by creating a campaign brief detailing their product, target audience, and creative requirements. They can browse creator profiles and portfolios. After posting the campaign, vetted creators apply. The brand selects preferred creators, ships them the product, and the creators then produce and submit videos. The brand reviews, provides feedback, and approves the final content, after which they receive full commercial rights to the videos for use in their marketing channels.

Businesses benefit from significantly reduced cost and complexity compared to traditional video production. Billo enables the generation of a diverse library of authentic UGC, which is proven to boost engagement, trust, and conversion rates. The platform offers scalability, allowing brands to run multiple campaigns simultaneously to test different creative messages and styles with various creators.

Content creators, influencers, and videographers can monetize their skills through Billo. They receive opportunities to apply for campaigns, often receiving free products and payment for their creative work. The platform handles business logistics, allowing creators to focus on production, while also helping them build their professional portfolios through collaborations with diverse brands.

Billo primarily serves e-commerce brands, digital marketing agencies, and direct-to-consumer companies. It is particularly valuable for brands in competitive sectors such as fashion, beauty, home goods, and technology, where authentic customer testimonials and product demonstrations are crucial for marketing effectiveness.

Related Companies

View All
1
Panrila
3.56 (238) · panrila.com
2
Epicvin
4.76 (452) · epicvin.com
3
Appnebula
2.04 (325) · appnebula.co
4
Icon-amsterdam
3.61 (275) · icon-amsterdam.com
5
Stormgain Crypto
4.09 (233) · stormgain.com
6
Blockfi Crypto
4.10 (222) · blockfi.com
7
Namecheap
3.73 (174) · namecheap.com
8
Sca
4.80 (163) · sca.auction
 View all 20 alternatives
Looking for Billo alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives

About Billo

Billo: A Premier Platform for User-Generated Video Ads

Billo.app is a specialized online marketplace that connects businesses with a global network of content creators to produce authentic, high-quality user-generated content (UGC) and video advertisements. The platform streamlines the entire process of sourcing, creating, and receiving custom video ads, making professional-grade video marketing accessible and scalable for brands of all sizes.

Core Service and Value Proposition

At its heart, Billo operates as a two-sided platform. For brands and marketers, it provides a simplified solution to a common challenge: obtaining relatable and engaging video content that resonates with modern consumers. Instead of costly traditional production, companies can post a campaign brief detailing their product, target audience, and creative requirements. On the other side, a vast community of vetted creators applies to these campaigns. Once selected, they use the provided product to film authentic videos in their own style and environment, which are then delivered to the brand for use in ads, social media, websites, and other marketing channels.

Key Features and Workflow

The platform is designed for efficiency and quality control. Brands can browse creator profiles and portfolios to find the perfect match for their aesthetic. The structured workflow typically includes:

  • Campaign Creation:Businesses define their needs, set a budget, and outline specific video requirements.
  • Creator Application:Creators review open campaigns and submit proposals.
  • Selection & Product Shipping:The brand chooses their preferred creators and ships them the product.
  • Content Creation & Submission:Creators produce and upload the video content directly through the Billo platform.
  • Review & Approval:Brands receive the content, provide feedback, and approve final videos.
  • Licensing:Upon approval and payment, brands receive full commercial rights to the content.

Benefits for Businesses

For companies, Billo offers significant advantages. It dramatically reduces the cost and complexity of video production while generating a library of diverse, authentic content. The UGC style is proven to boost engagement, trust, and conversion rates, as it feels more genuine than polished corporate ads. The platform also offers scalability, allowing brands to run multiple simultaneous campaigns with different creators to test various messages and styles.

Benefits for Content Creators

For video creators, influencers, and everyday smartphone videographers, Billo provides a legitimate avenue to monetize their skills. They receive free products and are paid for their creative work, building their portfolio while collaborating with exciting brands. The platform handles the business logistics, allowing creators to focus solely on producing great content.

Target Audience and Use Cases

Billo primarily serves e-commerce brands, digital marketing agencies, and direct-to-consumer companies looking to enhance their social proof and advertising effectiveness. Common use cases include creating video ads for Facebook, Instagram, TikTok, and YouTube, as well as generating product demonstration videos for landing pages and online stores. It is particularly valuable for brands in competitive spaces like fashion, beauty, home goods, and technology, where authentic customer testimonials and demonstrations are crucial.

In summary, Billo.app positions itself as an essential tool in the modern digital marketing stack, bridging the gap between brands seeking authenticity and creators seeking opportunity. By facilitating the creation of cost-effective, performer-generated video ads, it empowers businesses to leverage the power of social proof and relatable storytelling in their marketing campaigns.