AI Review Summary
Based on 69 reviews
Reviews show consistent reports of high-quality peptides and fast delivery, contributing to strong customer satisfaction. Some customers experienced issues with product quality and customer support. The variety of products and frequent testing verification are commonly praised. Occasional complaints highlight poor customer service and shipping problems. Overall, the majority of feedback is positive.
What customers love
- High quality peptides
- Fast delivery
- Great product testing
- Helpful customer service
- Wide product variety
Common concerns
- Expensive pricing
- Poor customer service
- Product quality issues
- Shipping problems
- Scam accusations
Last updated 6 days ago
D
David
Avoid Their oral supplements are off by 1000x or less on their declared measurements And are well off from the displayed COA they display One capsule contents weighed 300mg On the bottle it stated 10 MICRO GRAM and on the COA it said 9 8mg It s a scam company that may sell a few things that might be active or might not You should absolutely not use this company
G
Gonzalo Carranza
100 order missing and 0 help
Ordered peptides for over 100 which were never delivered I contacted biolabshop to find out for me whether they re on the way I was sent a pic of the delivery with the most attitude asking why I can t check for myself which ended up not being my door I told them so but they couldn t care less Told me to speak to the delivery company and stopped responding 100 gone just like that and 0 help Considering that I ve spent over 1k with you guys over the past year I d expect better treatment
R
Rafael Marquez
AVOID
They just sent me an empty parcel which I sent them the pictures and they told me to speak with the shipping company which I did and they told me that it was biolabs issue and that they forgot to send the products I emailed back biolab and they were laughing with me Worst company in the world Avoid them
S
Sam Alabama
Would have liked to buy from this
Would have liked to buy from this outfit but payment engine failed over and over again rubbish support online poor
A
Ardie
Stay away Don t buy from biolab
Stay away Do not buy Worst company to deal with Ordered peptides for 300 and never arrived Sent multiple emails and try talk on chat but customer service don t care Reported to trading standards
C
Customer
ITS A SCAM
ITS A SCAM Nothing in their products is legit they are mostly blank with other neutral stuff There is no testing and they show no proof of what they sell They will disappear as soon as you raise any concerns HUGE FRAUD
A
Adam Dietrich
Absolute scam
Absolute scam Terrible customer support DO NOT BUY
D
Delroy Mcqueen
Examining the Certificates of Analysis
Examining the Certificates of AnalysisBiolab s site does list Certificates of Analysis COAs for many products presumably to prove their purity and identity As a scientist by training I know how to interpret these documents Unfortunately the COAs from Biolab raised more questions than they answered Firstly each COA had the testing lab s name and other identifiers removed so I couldn t verify them independently The values on the COAs mostly showed high purity 99 as one would expect on paper but I noticed something strange on one COA for a peptide the molecular weight indicated by their HPLC MS data did not match the known molecular weight of that peptide That s a huge red flag For context a peptide s molecular weight is a fixed number if the lab s analysis shows a different number it means you re not looking at the correct molecule One theory discussed online was that perhaps a cheaper peptide was being passed off as a more expensive one and the lab report wasn t carefully doctored enough to hide it In fact one user pointed out the mystery molecular weight corresponded to a completely different peptide hinting at a possible substitution This was pretty damning evidence that something fishy might be going on with Biolab s lab results Trying to Verify the Lab ResultsWith doubts about the COAs I attempted to get more information I reached out to Biolab s customer support asking for clarification on their testing methods and whether they had third-party verification The response I got was generic and didn t address the specifics basically a reassurance that their products are tested and pure That wasn t enough for me Meanwhile on forums I saw others taking initiative a group of users discussed pooling money to send a Biolab sample to an independent lab for testing This kind of community action underlines how little faith was left in Biolab s own claims There was also mention that Biolab claims to use a Polish lab Analiza Bialek for analysis which is a legitimate facility however without being able to see unredacted reports or verify with that lab directly we were stuck in limbo Essentially Biolab didn t provide a straightforward way to confirm Yes our COAs are real and here s proof All we had were their words on a page Endorsement by Dr Dean St Mart False Security One reason Biolab gained traction is their association with Dr Dean St Mart who endorsed their products to the public Initially this gave many of us a sense of security if someone with a PhD in pharmacology trusts Biolab maybe we could too But in hindsight this endorsement may have given a false sense of security Dr St Mart continued to promote Biolab even as evidence mounted against their practices and he even dismissed some of the critical voices claiming the products were ineffective While I respect Dr Dean s contributions to education I believe this was a mistake on his part It perhaps shielded Biolab from scrutiny it rightfully deserved For consumers it s a lesson that even a respected figure s backing should not exempt a company from verification and accountability In the end the data or lack thereof speak louder than a paid or affiliative endorsement
R
Richard Gayle
The level of customer service can only
The level of customer service can only be described as useless and rude Products are over priced and of low quality they re just not worth the hassle
C
Customer
I don t trust them
I don t trust them They sold me an expensive product that was cloudy and could not be used completely ignored any questions emailed and chatted to support ignored to answer if they were from China and on the forum they deleted my questions and started blocking me to ask other questions I want a refund DO NOT TRUST BIOLABSHOP They ve gone and renamed themselves from biolab
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