Bitdefender Reviews

Good product and Customer Service

Live chat is quick and easy to use if you have any issues or questions The product is very good I use total security Just make sure to cancel the autorenewal beforehand I canceled mine just before renewal and was able to buy a new subscription with a 60 discount

Super Support Service

A few days ago I noticed I had carelessly acquired two Bitdefender subscriptions Premium and Total during the past year with four of my six devices being registered with Total and the remaining two with Premium The subscription expiry dates were different and the two could not be merged I asked Bitdefender support to clarify the matter They did so successfully and very promptly with great thoroughness even giving me one subscription refund when they had no need to do so especially since that was a consideration which I had not requested

Exceptional customer service by Bogdan I

Exceptional customer service by Bogdan I commercial Support Representative I had several questions about the new product and the refund process of the old products Bogdan was very patient with my questions provided clear answers was very pleasant and prompt

I was in a tough jam with my email

I was in a tough jam with my email being hacked across several accounts I installed Bitdefender and followed its instructions When I ran into a difficulty that I could not resolve I contacted Live Chat and my problem was fixed in just a few minutes

Great all round protection

I have been using Bitdefender for 4 years and find it very reliable easy to use after you get familiar with it the price I feel is very good too I have installed it on other family members devices at no extra cost and can see all device status in the Bitdefender Central Dash board Great product

Renewed too early

I renewed early as I had an email with a good offer I didn t know however that renewing before my current expiry date would mean that the new subscription would end sooner and I was losing 6 days of cover The support team responded really quickly when I queried this and resolved the issue by adding on the lost days to the new subscription for me They also gave me step by step instructions in normal speak how to move my devices over to the new subscription which for a technophobe was very much appreciated Thank you to both Flavian and Ciprian

Excellent quick customer service

Excellent quick customer service Detailed explanation of how to resolve the problem via email Excellent security product that is very easy to use

Products are flawless

Products are flawless I have used several other companies and eventually you have issues breaches Not from Bitdefender I have been a customer for many years and their products to me are second to none And I feel secure and comfortable that my info is protected I have owned several of their products over the years and have been perfectly confident with them

I make mistake when purchase service

I make mistake when purchase service but the support team refund immediately when i contact them Great support i have used Bitdefender for 7 years and i will continue use for my PC