


Based on authentic user experiences
Titus Sanctus
6731 reviews
N/A
1 year ago
The worst company I ever deal with
The worst company I ever deal with So tricky are their services support and warranty I would have to spend hours to describe all their wrong doing that happen to me It started immediately after I send a wire transfer full paid including bank comissions to pay for purchase they asked for more money in BTC how convenient Then they send the product in the last day of deadline Then it did not work well about 1 3 of the product that I bough possibly because it was used before by them Then the warranty repair nightmare begun up until now they repair it but it works for a week then stops They are still holding parts and not sending it to me and asking for BCH now This is just to show a little of the unacceptable experience goes on and on
yupi sutopo
6731 reviews
N/A
1 year ago
BITMAIN IS SCAM COMPANY WITH FULL OF
BITMAIN IS SCAM COMPANY WITH FULL OF SCAM I TRIED BOUGHT 13 ANTMINER AND THEY SHIP IT 4 MONTH AFTER WITH SOME OF THEM ALREADY BROKEN AND THEY REFUSE TO WARRANTY THE CUSTOMER SERVICE ARE VERY HARD TO REACH YOU LITERALLY MUST TO GO CHINA AND BURN THEIR COMPANY TO CONTACT THEM
Ida Polk
6731 reviews
N/A
1 year ago
If I could give the company a ZERO then
If I could give the company a ZERO then I would The worst service ever They have no respect for the customers and think that they can mistreat you any way My request was very simple and I ended get a third degree lashing and 100 questions What kind of employees do you have representing your company Run the other way Don t get involved
Adriana Jipa
6731 reviews
N/A
1 year ago
Be very careful
Worst company that you will ever encounter this company is a joke not only they will take your money in advance but they will fail to delivery your goods at the specified time Order from them in July 2021 the order should be delivered in November 2021 but they had massive delay so they sent my order in February 2022 The L7 9050Gh that they have sent is not the one I originally ordered I have ordered a L7 9500Gh for this reason they told me that they will give me a a small part of my money back and this process will take between 1-2 months It has been 3 months now countless messages sent to their costumer service and still now money back So be very careful with this company
Shakti Khatri
6731 reviews
N/A
1 year ago
Bitmain is Fraud
Bitmain is Fraud it has cheated me for 10 786 in Order 0012017090500231 0012017081901515 of D3 for Nov Delivery When delivery came near they denied for delivering in india and said for Refund but till yet i ve not received anything and now not replying on ticket or mail at all after a lot of emails and tickets Now i want to go for legal Please help me whoever can my email shakti7188 at gmail com
AJ
6731 reviews
N/A
1 year ago
They don t stop spamming
I ve never bought anything from them and yet every once in a while they spam me by adding me on a promotional Google document I have reported violation to Google many times but they seem useless
BenRickert
6731 reviews
N/A
1 year ago
No Help on ordering issues
I purchased a L3 on pre-order for a July 2017 delivery I paid immediately with a USD Wire Transfer from my US based bank It s been 18 days and there is no acknowledgment of receipt by this company They also marked my order unpaid expired on their website I have made no less than 8 attempts to resolve the issues and all I get are ridiculous computer generated responses I emailed them a copy of my bank s proof of the wire transfer as well Now they have 1400 00 of my money and I have no mining rig They appear to have stolen my money Very frustrating terrible company to deal with
Martin Akerman
6731 reviews
N/A
1 year ago
Ordered and Antminer L7
Ordered and Antminer L7 have not received any updates on when it will ship They keep accepting new orders for other miners without shipping older customer orders
Paul
6731 reviews
N/A
1 year ago
ABSOLUTE SCAM
ABSOLUTE SCAM They only accept cash or Bitcoin and then rip you off Purchased A3 and X3 miners When marketed theses miners had massive profit By the time Bitmain finished mining with my miners and flooding the market with miners in one hit the difficulty went through the roof making these struggle to cover costs It is an absolute scam The create an ASIC for an AltCoin then market the huge profit potential based on the current difficulty While you are waiting months for your miners they are mining the hell out of the market with your miners When the difficulty rate goes through the roof then they deliver you the miners worthless
tjrad
6731 reviews
N/A
1 year ago
I was using Antpool Bitmains mining
I was using Antpool Bitmains mining pool Didn t have a problem for several months Now I can t log in I shut my machines down quickly when I saw these reviews Didn t lose a lot but basically here is what happened Couldn t log in the security check says Net Err and won t refresh This went on for a few days Wrote them no response Pulled my machines when they never responded and went t a new pool It s now a week later and still nothing Don t spend your power mining on this pool