AI Review Summary
Based on 65 reviews
Customers report consistently positive experiences with fast delivery and high product quality. Many reviews highlight excellent packaging, free samples, and responsive customer service. A small number of reviews mention delivery issues or poor packaging, but the majority praise speed, quality, and overall satisfaction. The shop is described as reliable and hassle-free across numerous orders.
What customers love
- Great product quality
- Helpful customer service
- Free samples
Common concerns
- Defective items
- Missing items
- Customs fees
Last updated 2 months ago
P
Paul Show
My order has not arrived and my email enquiries have received no response I m very unimpressed
M
Michela Musso
Very disappointed with how I received
Very disappointed with how I received my order when I opened the box all the bottles were open lotion shampoo and conditioner everywhere Very poorly packaged
S
Steve Hale
Where is my order Still not here then
I have not received any information regarding my items or the delivery of these You said you would be reviewing my order but another 2 days has elapsed and no news I think that 1 star was overly generous of me Thanks for the prompt reply I ll take the full refund option Thanks It was good product but can t be waiting for who knows how long
N
nnme
Rubbish avoid
These still take your orders despite having no stock Slow to respond to communicationsNot recommended you need to up your game just full of poor excuses and lame answers I will not be buying from you again THEY ARE CROOKS
S
Samantha
Poor
Ordered weeks ago nothing delivered no e mail no apology so glad were out of Europe this shoddy type of working is no good Would not recommend
S
Steve Hale
No deliver
Hello I can t give my opinion I still haven t been delivered of my products Too bad Best regard
N
nnme
Switzerland custom fees
In Switzerland I had to pay an extra custom fees not only VAT but also handling fees Bodyenspa should be able to handle a delivery avoiding these fees as Amazon is able to do My expenses increased of 30 because of that Did you remove dutch vat when exporting to a non-EU country Why don t you warn customer for this extra costs
S
Samantha
One product missing and no response of
One product missing and no response of the customer service
M
Michela Musso
Fast shipping and perfect item
Fast shipping and perfect itemI m very happy about this purchase but the company Body Spa doesn t send me an invoice as required
S
Steve Hale
Part of the goods was damaged and was
Part of the goods was damaged and was reported immediately So far no response from Bodyenspa Very upset as this is a gift Photos were already sent by mail to bodyenspa nl on 03 09 23