CHRISTINA Goodson
N/A
Cheaters who are happy for you to lose but don t bother winning with them
My husband has been playing with this company on a couple of their sites for months mostly losing or breaking even For the first time he had a few wins recently and the company immediately suspended his accounts One site called Jazzy Spins did this with no explanation and this remains the case after weeks The other site Chit chat I think it is called asked for all sorts of documentation which my husband provided but they have continued to send the same email FIVE times with the same request So it is ok to lost with these but don t dare win anything
W L
N/A
These must own half the industry just
These must own half the industry just copy and pasting sites with different names yet with the exact same outcome will instantly rob you blind without a single win won t be too long before these are due some more fines clearly lining pockets of UK mps to get away with this stuff
Comper
N/A
Earlier in the year I went through
Earlier in the year I went through quite a lot of bingo sites to try promotions I made an extensive spreadsheet I have revisited it They have banned half of my login s because they have half of the gambling sites Its insulting because I overturned a wrongful ban in August which I know I was being ignored even with pressure from a 3rd party Please go bust you disgusting people
L H
N/A
WON AND THEY WOULDNT PAY ME THE WINNINGS PLEASE READ
My name is MR H and I opened an account with moon bingo last week I registered my correct details and then was able to deposit I played for a while and deposited again and again Eventually I won some money back and withdrew 2500 once I had done this I was then asked to verify more details which I sent over straight away driving license bank statement last 3 mths After I had done this I called the customer care team and asked if they had received all the information they needed and they said yes and everything was being processed So I continued to play on this site And was still able to deposit Following day I called the customer service team again and asked if everything had now been verified Which they then sent me a email saying account fully verified no more information needed and they was then able to look at the withdrawal of what I won So I continue to play on this site and spend a total of 1895 and won 3600 approximately So I was waiting now on an amount of 2500 600 500 I called the customer team again as this is a lot of money and was waiting for this to come back to my account There responded the money is on its way it s just going through approval and will be in your account in the next 3 days so I replied no problem thanks for your help About 2 hours after this phone call I get a email stating I will only get back the money I deposited and no winnings I was gob smacked and called the customer team up The email stated I ve had another account along the lines with a sister company which I didn t know was part of moon bingo as normally if you can t open an account it stop you when you enter email details So further to my conversation with the customer care team they just kept saying because I ve had a account with a sister company of yours they will not pay me any winnings You will only pay me back any deposit I ve made So my other question also is if I hadn t won anything would I still of got the deposit back I want to know when I self excluded from one of your sites dates please and any other of your sites I may of had an account with I didn t know I couldn t play on the moon bingo site others wise I wouldn t off It s not my fault you allowed me to deposit taking my money and then verify my account to still continue playing Then when I ve won some money you don t pay it out SO MY QUESTION IS TO ANYONE OUT THERE THAT WASNT AWARE THEY COULD PLAY ON A SISTER SITE TO ONE OF WHERE YOUR EXCLUDED FROM IF THEY DID PAY ANY WINNINGS TO YOU THEN THERE BREAKING LICENCING RULES AND MUST BE ACCOUNTED FOR IF THEY JUST CLOSED YOUR ACCOUNT AND PAID YOU NOTHING BACK THEN ITS WORTH ASKING FOR IT AS THEY WONT JUST GIVE YOU IT BACK LIKE THEY DID ME WAS ONLY BECAUSE I ACTULLY WON MORE THAN WHAT I DEPOSITED JUST THOUGHT ID SHARE THIS WITH PEOPLE TO SEE IF ANYONE HAD SIMILAR DEALINGS
AF
N/A
Poor site fixed machines no payouts
Poor site fixed machines poor customer service Stay away
Deborah Gregory
N/A
I clicked on a link through ICELAND
I clicked on a link through ICELAND FOODS mistakenly thinking it was a free game on their page I WAS WRONG when I realised I asked them to remove my data and they refused Apparently they have to store it for 6 years SIX YEARS of using my data to no doubt sell it to other companies and create even more spam to other criminal companies who prey on others I m totally disgusted and also with ICELAND FOODS who should not be affiliated with this company I will be buying no more from ICELAND
D Shaw
N/A
Avoid Avoid Avoid
As the title says Avoid folks this company are only too happy to allow you to deposit with no questions asked but should you have the audacity to win they become very attached to your money you try to withdraw and the verification process begins but it never ends no matter what you send its never enough they always want something else I ve gone through the verification process with severel gambling sites but these are beyond the pale they re obviously hoping that you lose the will and allow them to keep your money PLEASE USE ANOTHER COMPANY
Simon Jackson
N/A
AVOID THESE SITES TOTAL RIP OFFS
AVOID THESE SITES TOTAL RIP OFFS Quite happy when you loose but getting winning out of them a different story Have nearly 4000 worth of withdrawals pending that they are not paying out First wanted me to send id and proof of address which was fine as part of terms and conditions then after delay wanted birth certificate which was supplied another DELAY then wanted selfie of me with birth certificate just proving delaying tactics as should have asked for that when first asked for birth certificate More DELAYS because department don t seem to work weekends Monday LIVE CHAT says NO UPDATES available you WILL just have to WAIT they will be in touch via email but no time line then closed chat before could REPLY CAN T WAIT to see what reason they come up with this time Will write again once have a replyHad a reply account SUSPENDED Had another reply account CLOSEDAWAITING reply on what happens to all my money NOT LOOKING GOODUPDATE FINALLY got paid out in full Won t play again
Zoe Gall
N/A
Zero stars
Zero stars These won t verify you if you win Instead they will make you poorly with the stress of sending your id in numerous times then still avoid you Then when you do get a reply it s to ask for the same thing over and over and over again Won three weeks ago still no winnings And doesn t look like it s coming any time soon Ted bingo avoid
Jake Godfrey
N/A
I have been trying to withdraw 10 from
I have been trying to withdraw 10 from sugar bingo they told me they would send it through my bank detials after providing proof as you can see from other users this company is a complete scam avoid like the plague