Capricornelectrical Reviews

Bought from Amazon however it was not

Bought from Amazon however it was not suitable for our needs not their fault however when we unpacked it realised it was not suitable so repackaged carefully and returned it were accused of installing it - which we had not and then they also stated it had been used Had to take to dispute with Amazon to get our money back so really disappointing - To answer your response the item was bought it August but the dispute took so long it was not until September that it was resolved We did not even unwrap the product fully as the electrician stated we needed an earth pole which was not part of the packaging and I was unaware this pole was a requirement when ordering Therefore you supplied a previously returned product from someone else to us as we can 100 guarantee we did not attempt to install this product which is why we feel so strongly about the negative response we had via Amazon and that you never attempted to talk to us directly